Job Posting 84634

Client Care & Community Support
Sexual Assault Centre of Edmonton (SACE)
Edmonton area
closing today (Sun, 26 Jun)
full time

This is a full-time position working with both the Community Engagement and Clinical Services departments at the Sexual Assault Centre of Edmonton (SACE). The Client Care & Community Support will be under the supervision of the Community & Agency Development Team Lead, and Clinical Management Team. The Client Care & Community Support will split their time between completing clinical intakes, and equity-enhancing and community-building initiatives, in an effort to better support diverse communities and meet our clients’ needs. 

All work at SACE will reflect the mission statement and beliefs of the organization. SACE is a not-for-profit, charitable organization that supports children, youth, and adults who have experienced sexual abuse or assault, and educates the public about sexual violence. We offer a friendly and warm work environment and are looking for someone in this position to work weekly Monday to Thursday, with flexibility to work evenings and weekends. 

Responsibilities Include: 

Counselling intakes 

  • Provide telephone and face-to-face client intakes, information and referrals, client support, and book crisis appointments for counsellors; 
  • Provide referrals for individuals impacted by sexual violence, including for clients’ non-offending family members; 
  • Maintain comprehensive client records and files as outlined in the College of Alberta Psychologists Standards of Practice, currently using the Electronic Medical Record program, Titanium Scheduling; 
  • Maintain and submit program statistics as required by funding and program requirements. 

Equity, diversity, inclusion, and community initiatives 

  • Seek opportunities to reduce barriers to accessing SACE services for diverse communities; 
  • Provide support to SACE staff engaging in community work including networking, relationship building, and community events; 
  • Provide consultation and feedback as needed on matters relating to external and/or additional funding for projects related to equity, inclusion, and community engagement initiatives; 
  • Contribute to equity, inclusion, and engagement collaborations and partnerships with community partners; 
  • Support equity, inclusion, and community engagement initiatives and content development in order to increase accessibility of SACE services and to ensure SACE services provided are relevant to the values and needs of diverse communities; 
  • Attend quarterly meetings, and support the work of the SACE inclusion committees, in order to help promote equitable and adaptable services as they are provided to five communities of focus: 2SLGBTQ+, older adults, newcomers and diverse ethno-cultural communities, Indigenous communities, and people with different accessibility needs; 
  • Coordinate and write reports for the SACE Management Team, SACE Board of Directors, and SACE funders on SACE equity, inclusion, and community engagement initiatives; 
  • Support the collection and analysis of demographic data on SACE service users in order to increase accessibility and adapt services. 

Other responsibilities 

  • Attend staff meetings, departmental group supervision, staff in-services, and where appropriate, adapt crisis intervention skills to reflect changes as determined by the Director of Clinical Services and the Chief Executive Officer; 
  • Provide crisis support and intervention to individuals affected by sexual violence through the SACE Support and Information Line as well as Alberta’s One Line for Sexual Violence; 
  • Participate in occasional fundraising initiatives for SACE, including bingos and casinos;  
  • Other appropriate duties as assigned by the Community & Agency Development Team Lead, Management Team, or Chief Executive Officer. 

Minimum Required Qualifications: 

  • The successful candidate will have lived experience as a member of a community that experiences marginalization, as well as experience working with diverse communities; 
  • Ability to work collaboratively with community service providers, non-profit agencies, and other organizations; 
  • Extensive knowledge of systemic oppressions, including, racism, homophobia, transphobia, ageism, misogyny, colonialism, etc.; 
  • Ability to maintain a very high degree of confidentiality; 
  • Strong computer skills with experience using word processing software; 
  • Post-secondary degree or diploma in human services, social work or other relevant field. A combination of education and experience will also be considered where an applicant has significant experience working with people from diverse backgrounds who have experienced trauma and/or sexual violence; 
  • Experience providing front line support to clients; 
  • Knowledge and understanding of the assessment and treatment issues surrounding the effects of sexual violence. 

The Ideal Candidate: 

  • Is highly motivated with exceptional relationship building and advocacy skills, and comfortable working collaboratively with other staff and organizations; 
  • Is able to resolve conflicts and problem solve; 
  • Is highly adaptable, and has the ability to work effectively under pressure and in stressful situations; 
  • Can prepare written reports as required; 
  • Is familiar with intersectional approaches to sexual violence support and prevention, with a trauma and client-centered approach; 
  • Has experience providing intake, crisis intervention, and working directly with people affected by sexual violence; 
  • Is highly organized and detail-oriented. 

What SACE offers: 

  • A competitive salary commensurate with accreditation;   
  • Full health benefits paid by SACE (extended health, vision, dental, and drugs) for staff and dependents;   
  • A four-day work week, Mondays through Thursdays, and closed every Friday;   
  • Generous paid vacation time (starting with three weeks);   
  • Additional two-weeks’ paid annual office closure over the winter holiday break, usually aligning with school district closures;   
  • Currently offers a hybrid home/office work model;   
  • A work culture that values collaboration, respect, and kindness;   
  • Strong focus on staff wellness and work-life balance;   
  • Generous staff professional development hours and budget;   
  • Staff appreciation days;   
  • Mileage reimbursement for community work;   
  • Open door policy.   

Interested candidates are asked to submit a cover letter outlining why you think you are the right candidate for this position, with a resume, and three (3) professional references. Resumes submitted without a cover letter will not be considered.  

We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, members of BIPOC communities, members of 2SLGBTQ+ communities, and people with disabilities. If we can make this easier through accommodation in the recruitment process, please contact us at .


Closing date: Sunday, June 26, 2022  

Interview dates:  July 12 to 21, 2022. Interviewees will be contacted from July 4 to 7, 2022 to complete a half-hour phone interview and book an interview time. The successful candidate will be informed by July 28, 2022.  

Support and Information Line training dates: The successful candidate will be asked to attend the SACE Support and Information Line training on Tuesday and Thursday evenings, and some Saturdays, in September and October. The staff will be compensated for these training hours with time off in lieu (TOIL).   

Position start date: August 15, 2022  

To apply: Please send resume and cover letter to , Attn: Selection Committee – Client Care & Community Support.   

We thank all who apply; only those selected to be interviewed will be contacted.  

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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