Job Posting 84637

Learning & Capacity Building Coordinator
BC Society of Transition House
Work From Home - Vancouver & Lower Mainland
closed yesterday (Fri, 24 Jun)
full time

General Overview of LCBC Position

The Learning & Capacity Building Coordinator (LCBC) will assist the Director of Training (DT) and the Executive Director (ED) in the management, development, delivery and evaluation of training and capacity building training initiatives on behalf of our member programs. This position will work with the DT and ED and focus on the development of educational resources and delivery of in person and on line training that will support the capacity of our member program’s employees to enhance the professional development of the anti-violence community to build a thriving network of service providers across BC that retains staff and supports the recruitment of new staff.


Staff retention and recruitment is a well-documented concern across the non-profit and anti-violence social service sectors, a trend that has been exacerbated by the COVID-19 pandemic. A national study has identified staff burnout and turnover as a significant issue for shelters, with 55% of respondents indicating that this was a major challenge. This new position will focus on revising and re-launching the existing but dormant BCSTH resource, the Feminist Management Training Certificate Program, which has been identified as a promising practice that builds a feminist sector that is focused on wellness and sustainability. The position will also address other capacity building gaps and work on training and professional development supports and solutions for member programs across BC.


The Coordinator is expected to assist in the area of training, education and skill enhancement for Transition, Second and Third Stage Houses, Safe Homes and PEACE and VIP program services that will support the capacity, retention and recruitment of anti-violence sector employees.  Through lifting sectoral capacity in this way, this position will also be well equipped to support policy and advocacy work related to recruitment and retention initiatives on behalf of our member programs that the ED will lead.


A key part of the Coordinator’s position will be coordinating the revisions and re-launch of the BCSTH’s Feminist Management Training Certificate Program as part of the BC Society of Transition Houses (BCSTH) training portfolio. Produced in June 2005 by the BC Association of Specialized Victim Assistance & Counselling Programs, BC/Yukon Society of Transition Houses, and the Justice Institute of British Columbia, this Program was an in person facilitated training that has been identified as a promising practice. In addition, the Coordinator in concert with the DT will participate in the development and execution of a training  work plan with a focus on the Feminist Management Training Certificate Program and other BCSTH training offerings such as webinars, workshops, on-line courses and in-person and virtual training delivery.


The Coordinator reports directly to the Director of Training (DT) and is expected to work from an intersectional feminist framework and to carry out the work of the organization to achieve the overall mission and the strategic plan for the organization as established and approved by the Board of Directors.  The Coordinator will also work in collaboration with the BCSTH Training Coordinator as to training development, coordination, delivery and administration.


Key Responsibilities

  • Training administration, development, coordination and delivery.
  • Assist with strategic, operational planning and implementation of training and capacity building initiatives.
  • Assist with the coordination and delivery of BCSTH training and capacity building initiatives

The BCSTH training portfolio includes all training provided by BCSTH, including self-paced online curriculum, facilitated webinars, videos, hosted workshops, in-person training and delivery of the BCSTH Annual Training Forum (virtual/in person).

  1. Training Administration
  • Assist with the coordination and scheduling of all training programs and in particular the Feminist Management Training Certificate Program for staff and management from Transition Houses, Second and Third Stage houses, Safe Homes, older women’s supports, outreach programs and where applicable PEACE and VIP programs.
  • Coordinate the logistics of trainings, meetings and teleconferences
  • Prepare all materials and handouts for trainings.
  • Assist with the planning, coordination and delivery of the BCSTH Annual Training Forum.
  • Member engagement and support.
  1. Training Development, Coordination and Delivery
  • Lead the Feminist Management Certificate Program revisions and re-launch in concert with the DT, ED and the Training Coordinator. Revisions to the existing curriculum include but are not limited to training topics regarding governance, human resources, management, administration, capacity, financial structures and succession planning.
  • Work with the DT and Training Coordinator to develop and update training curriculum as outlined in funding contracts, in the operations plan and in alignment with BCSTH’s strategic plan with a focus on the Feminist Management Training Certificate Program and other trainings and educational resources related to sector capacity building.
  • Working with the DT and the Training Coordinator to deliver the training as outlined in funding contracts, in the training plans and in alignment with BCSTH’s strategic plan.
  • Ensure all training follows the annual training plan and meets program deliverables, reporting on any adjustments to the DT.
  • As part of this re-launch, efforts include: course re-development and implementation for online and in-person training; delivery of course training for both in person and online training and ensuring that associated webinars are recorded and uploaded onto BCSTH online community for future use and accessibility. 
  • Implement standardized training evaluations based on learning outcomes and delivery of the Feminist Management Certificate Program, any other capacity building trainings and any other training work.
  • Evaluate and collate all evaluations to provide feedback report to the DT. This should include year to year comparisons of training and outcome measures.
  1. Strategic Operational Planning and Implementation
  • Assist in the development and implementation of capacity building training work plans and  training initiatives for BCSTH Transition, Second & Third Stage houses and Safe Homes and affiliated programs in concert with the DT, ED and the Training Coordinator that align with the BCSTH operational plans and strategic plans.
  • Knowledge mobilization and public awareness strategies.
  • Develop an annual LCBC work plan in concert with the DT.
  • Deliver on outcomes outlined in annual training work plan within the time frame.
  • Ensure all related expenses are at or under budget throughout the year. Provide plans for variances so that projects finish on budget.
  • Ensure that financial protocols and procedures are followed.
  1. Administration
  • Participate in the writing and editing of reports to funders and board members related to capacity building training initiatives and other training topics as required.
  • Prepare relevant written reports on issues, financials, etc. when requested.
  • Assist in grant writing when requested.
  • Organize and maintain LCBC associated files and records.
  • Assist in supporting the general operations and function of the BCSTH office.
  • Any other duties as required by the BCSTH office.


  • Minimum Diploma or Bachelor’s Degree in a related discipline, or an equivalent combination of education, training and experience.
  • Minimum of three years’ experience working within Transition Houses, Second Stage, Safe Home or PEACE programs or related anti-violence or social service program.
  • Demonstrated understanding of and commitment to preventing violence against women, children and youth.
  • Demonstrated understanding of human resources, management, governance and office operations that result in healthy, safe thriving workplaces.
  • Exemplary process facilitation skills, ability to co-facilitate, capacity to facilitate conflict resolution, mediation skills, presentation skills including the ability to capture audience attention, read the mood of the room and adjust accordingly, managing timing appropriately, and answer questions knowledgeably and succinctly.
  • An understanding of adult education principles.
  • Demonstrated experience of curriculum development and training delivery.
  • Well organized, able to prioritize multiple responsibilities with a keen attention to detail.
  • Be highly reliable.
  • Excellent writing, communications and public relations skills and database management.
  • Competent in computer software: Access, Excel, Word, Power Point, Outlook and Thinkific Training Platform a plus.
  • Demonstrated understanding of the differences between in person and online learning.
  • Excellent customer service attitude and communication skills, both written and oral.
  • Able to work under pressure and meet deadlines.
  • Self-motivated, excellent interpersonal skills, strong analytical and innovative problem-solving skills.
  • Committed to working as part of a small team dedicated to innovative approaches supporting members across BC.
  • Ability to work in an environment that demands flexibility, resourcefulness, commitment and a sense of humour.
  • A positive, enthusiastic and professional approach with a 'can-do' attitude.
  • Ability to work flexible hours, travel, have a current and valid driver’s license is mandatory. Overnight stays may be required. Ability to travel up to several days per month.
  • Qualified candidate is required to undergo a criminal record check.


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