Assistant Manager, Ticket Services
Reporting to the Ticket Services Manager, the Assistant Manager, Ticket Services is responsible for the effective day–to-day operation of the department. This incorporates responsibility for the accurate and timely processing of all ticket sales, ensuring the highest standards of customer care is maintained. The incumbent will also supervise, train and motivate staff working in the box office.
ABOUT THE CANADIAN OPERA COMPANY
Based in Toronto, the Canadian Opera Company is the largest producer of opera in Canada and one of the largest in North America. General Director Perryn Leech joined the company in 2021, forming a leadership team with
Music Director Johannes Debus and Deputy General Director Christie Darville. The COC enjoys a loyal audience, including a dedicated base of subscribers, and has an international reputation for artistic excellence and creative innovation. Its diverse repertoire includes new commissions and productions, local and international collaborations with leading opera companies and festivals, and attracts the world’s foremost Canadian and international artists. The COC Academy is an incubator for the future of the art form, nurturing Canada’s new wave of opera creators with customized training and support. The COC performs in its own opera house, the Four Seasons Centre for the Performing Arts, hailed internationally as one of the finest in the world. For more information, visit coc.ca.
ABOUT THE JOEY AND TOBY TANENBAUM OPERA CENTRE AND CANADIAN OPERA COMPANY THEATRE
The Joey and Toby Tanenbaum Opera Centre is located at 227 Front St. E., in the heart of Toronto’s Corktown neighbourhood. It houses the Canadian Opera Company’s administrative offices, ample coaching and rehearsal spaces, workshops for props, wigs, and makeup, as well as archives, a music library, and a highly customizable performance venue: the Canadian Opera Company Theatre (COCT). The 19th-century building saw extensive renovations in the mid-1980s, largely funded by a substantial gift from Joey and Toby Tanenbaum. Most recently, the space was retrofitted with all new recording and broadcast capabilities, throwing open the door to increased accessibility and artistic possibilities. The COCT is now a place for new works and experimental new productions, helping to boost local artists, fresh stories, and new perspectives.
As Canada's largest opera company, the COC deeply values equity and diversity across all levels of the organization and believes in fostering an inclusive, discrimination-free environment that fully supports our team’s personal and collective success. We are committed to building a workforce that reflects our community, our city, and our country and, in turn, the COC welcomes applicants from all backgrounds and abilities who share and embrace these values of anti-racism and inclusion.
The COC is committed to providing accommodations for people with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) in all parts of the hiring process. If you require an accommodation, please let us know and we will work with you to meet your needs.
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