Job Posting 84859

Director of Operations
Connections for Families Society
Calgary area
closes in 67 days (Wed, 31 Aug)
full time  •  $70,000 - $80,000

Director of Operations 

Hours of Work: Full Time (37.5 hours per week)


About Us

Connections for Families supports people with cognitive challenges to make choices and decisions for their lives, including being successful parents. With the support of Connections, parents with cognitive challenges work to maintain a safe and nurturing home for their children. As a leader in parents’ rights advocacy, Connections provides life-long, in-home support and parenting skills education, financial coaching, group programs, counselling, and community resourcing to families in and around Calgary.


About the Role

Reporting to the Agency Director, the Director of Operations will provide support in achieving excellence in the financial, human resources, administrative and overall operational management of the agency.  Specifically, he/she will be responsible for the following:


Financial Management and Reporting

  • Support the Agency Director in the planning and execution of annual operations and budgeting.
  • Ensure financial systems, processes and procedures are in place, current, and adhered to.
  • Coordinate policies and procedures for bookkeeping and records keeping.
  • Support the annual auditing process.
  • Prepare monthly and quarterly financial reports for the Agency Director along with any related working papers.
  • Work with the Agency Director to anticipate future needs and resources.

Human Resources

  • Ensure all relevant employee/employer policies are in place, current and adhere to federal and provincial legislation.
  • Maintain accurate and updated personnel records, including performance management and employee engagement strategies.
  • Work with the Agency Director to ensure total compensation strategy adheres to organizational goals and is competitive, transparent, and equitable.
  • Encourage and facilitate team building through open communication and positive working relationships among staff and management.

Leadership and Program Management

  • Work with the team to ensure program and service quality excellence and consistency.
  • Support the Agency Director to facilitate the monitoring and evaluation of programs and services
  • Work with the Agency Director to identify and implement recommendations on program delivery improvements.
  • Together with the Agency Director, develop and manage policies and procedures that support the successful delivery of programs and services.
  • Support the Agency Director to ensure the agency and the team have the resources and equipment they need to carry out their roles and responsibilities.

Qualifications and Experience

The successful candidate will possess the following qualifications and core competencies:

  • Post-secondary education in business, management, finance, or a relevant discipline.
  • 5-10 years of professional experience managing multiple administrative functions, particularly in areas of Finance and Human Resources.
  • Demonstrated aptitude for creating a positive climate for human performance and effective relationship building.
  • A self-starter with a high degree of accountability.
  • Capacity for analytic and strategic thinking.
  • Applies a collaborative and cooperative approach to working with others.
  • Excellent communication and interpersonal skills.
  • Experience in the non-profit sector, specifically the disability system of care, would be an asset.

Additional Requirements:

  • Successful applicants must provide proof of qualifications.
  • A current criminal record check is also required, the cost of which will be reimbursed by the agency upon offer of employment.

Applications can be emailed to (resume and cover letter) indicating Director of Operations in the subject line.


Equal Opportunity

Connections for Families Society is committed to equity, diversity, inclusion and belonging, and recognizes that a diverse team benefits and enriches our work and is essential to operational excellence. We welcome applications from all qualified individuals to apply.


This posting will remail open until the position is filled. We thank all applicants; however, only those selected for an interview will be contacted.


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