Who We Are
Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.
The User Experience Facilitator promotes, recruits, and supports participant use of online professional skills training courses. Working with a small team, the position will be responsible for managing the entire client experience with YWCA Hamilton’s Uplift Digital Learning platform. The role requires collaboration with YWCA Hamilton community partners and external consultants to recruit and onboard training clients, as well as to provide client support and evaluate their experiences to improve the training platform. The successful candidate has experience in client services with a focus on digital outreach and recruitment and has technological competencies across multiple platforms, devices, and digital resources.
YWork for us?
At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:
If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!
How to Apply
Please submit resume and cover letter to: https://easyapply.co/a/ca3b0b99-5180-4205-9b15-68e3b9fd10e2
Thank you for your interest in YWCA Hamilton.
As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disAbilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.
Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.
Please Note: All applicants must be fully vaccinated against COVID-19 and only candidates selected for an interview will be contacted. Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.
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