Job Posting 84970

Community Support Leader
March of Dimes Canada
Southern Ontario
Niagara Region, ON
closed 6 days ago (Mon, 27 Jun)
full time - temp / contract

Looking for steady, meaningful work?
Join our Community Support Services team at March of Dimes Canada. Provide daily care and support to people with disabilities and seniors in your community.

Many people need help to live in their homes – help with getting up in the morning, transferring from the bed to a chair, bathing, toileting, eating, dressing. That’s where you come in. As a member of our Community Support Services team, you will provide care and connection to people with disabilities and seniors in their individual or shared-living homes.

Because of you, people in your community will live a better quality life, with dignity. It’s a job to be proud of.

Why join March of Dimes Canada?

  • Deeply satisfying work
  • Steady employment with one of the most respected agencies in Canada
    • Full- and part-time jobs
  • A stable and supportive team of proud workers, many who have been with us for years
  • Successful employee training program
  • Competitive benefits package (including health and dental benefits for part-time staff after one year of employment and who work a minimum number of hours)
  • Pension plan (optional for part-time staff who work a minimum number of hours)
  • Paid sick time
  • Vacation time (vacation pay for part-time staff, including the option to bank time for a one-time payout)
  • Best practices protecting health and safety
  • Excellent safety record with COVID-19
  • Scheduling allows for work/life balance
  • Culturally diverse workplace

Who is March of Dimes Canada?

From our humble beginnings in 1951 as a group of mothers going door-to-door collecting dimes in support of polio research, March of Dimes Canada has grown into a national, multi-service not-for-profit organization. We work for people with disabilities and seniors, helping them with daily living, rehabilitation and employment.

What does the Community Support Services team do?

Our Community Support Services team, which is primarily funded by governments, provides essential services that enable people to live as independently as possible. Whether the disability is physical, cognitive or the result of brain injury or aging, our team of 1,600 employees assists people in their homes and communities, helping them gain a greater level of functioning and connection with others. Over the past year, the number of people we serve rose to more than 6,100 people.

This Opportunity
We are currently looking to fill Two Full Time, one year contract  Community Support Leader (CSL) roles in our Niagara OAS and ALS Outreach Programs,  Niagara Region.
Duties include the following:
  • Provide leadership in the efficient and safe delivery of CSS services to clients with disabilities
  • Lead a group of attendants in providing assistance to clients with the non-medical activities of daily living.
  • Participate in the on-call rotation
  • Assist in the renewal and management of client service agreement and assist with accessing community resources for the consumers
  • Ensure the orientation, continuous goal setting, problem solving and service planning with client.
  • Provide on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants.
  • Participate in quality improvement activities.
  • Display diplomacy with clients, attendants, other service centers and agencies
  • Manage change in a constructive and positive fashion
  • Service delivery resolution and handle conflict resolution
Background / Qualifications:
  • Current Standard First Aid and CPR Certification
  • Minimum two years of experience in Human Services field, working for people with physical disabilities
  • Ability to lead and train staff
  • Demonstrated conflict resolution and problem-solving skills
  • A team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish goals
  • Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties
  • Knowledge of issues concerning physical disabilities
  • Knowledge of behaviour management principles
  • Knowledge of Health & Safety legislation
  • General understanding of computer hardware and software
  • Valid License and Reliable Vehicle
  • Proven consistency in work performance, including reliability and flexibility
  • Ability to work varied shifts (shift coverage and will work every other weekend)
  • Physical Demands Self Analysis Required upon hire
If you are interested in transforming the quality of life for people with disabilities and seniors, please submit your resume in confidence to: Terri Masse at  by June 27, 2022.

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.

 March of Dimes Canada is committed to a selection process and work environment that is inclusive, equitable and accessible. We welcome applications from qualified individuals that reflect the abilities and diversity of the populations we serve. March of Dimes Canada will proactively provide accessibility solutions to job applicants throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

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