Job Posting 84979

Housing/Settlement Workers
COSTI Immigrant Services
Toronto Metro area
Sheridan Mall, 1700 Wilson Avenue, Suite 114, Toronto
closes in 2 days (Wed, 29 Jun)
full time - temp / contract  •  $47,790 to $51,435 per annum + benefits

This is a non-union contract position scheduled to work 35 hours per week**

with a possibility of extension.


This position provides mobile case management services for newly arrived Ukrainian families to enable them to settle in temporary accommodation and access services to live independently.






  • Places newly arrived Ukrainian families in the assigned accommodation by escorting them to their temporary home.
  • Provides case management planning, needs assessment, supportive counselling, crisis intervention and information and referral services.
  • Conducts community mapping and engages volunteers in the settlement process.
  • Conducts home visits and delivers off-site services to offer post housing/settlement stabilization services.
  • Liaisons and mediates with host families with or on behalf of clients.
  • Assists clients to establish and maintain links with appropriate resources including services relating to employment, language training, settlement, general health care, volunteer opportunities, etc.
  • Keeps administrative records of services and activities, inputs data using CIS, the agency database, and completes narrative reports monthly.
  • Conducts exit interviews when all client needs in the initial settlement plan are addressed; seeks feedback from service providers and host families.




  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of one (1) year experience delivering settlement and housing services
  • Demonstrated experience in housing search, housing applications, and connecting with landlords.
  • Demonstrated ability to provide case management to vulnerable population.
  • Knowledge of specific issues facing refugees and immigrants, race relations, gender, abuse survivors and mental health.
  • Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Excellent communication, organization and coordination skills.
  • Access to a vehicle is essential as frequent travel to multiple locations within the GTA is required.
  • Must be willing to work flexible hours including some evenings.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
  • Fluency in Ukrainian is a must. Ability to speak Russian and Polish an asset.
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption



**Hours of work shall be scheduled in accordance with Article 12.01and shall consist

of five (5) seven (7) hour days, Monday to Friday.


LOCATION:                                           Sheridan Mall, 1700 Wilson Avenue, Suite 114, Toronto

DURATION:                                          June 27, 2022 to March 31, 2023

SALARY RANGE:                                $47,790 to $51,435 per annum + benefits

POSTING DATE:                                 June 16, 2022

CLOSING DATE:                                 June 29, 2022


Priority consideration will be given to those on Notice of Recall.

Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis.



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