Job Title: Festival Customer Service Coordinator
Reports to: Ticketing and Box Office Manager
Duration: July 18 to October 28, 2022
Location: VIFF Centre
Scope: VIFF Festival 2022
Remuneration: $24 per hour
The Greater Vancouver International Film Festival Society is a not-for-profit cultural organization that operates the internationally acclaimed Vancouver International Film Festival (VIFF) and the Vancity and Studio Theatre, located in the VIFF Centre. We produce screenings, talks and events as a catalyst for a diverse community to discover, discuss and share the creativity and craft of storytelling on screen.
The Greater Vancouver International Film Festival Society is dedicated to accessible employment practices and committed to being an equal-opportunity employer. We value a diverse and inclusive workplace that is reflective of our community and encourage applications from members of communities that have been marginalized based on sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, or status as an Indigenous person. Please feel free to advise us of any accommodation needs.
Reporting to the Ticketing and Box Office Manager, the Festival Customer Service Coordinator is responsible for leading the VIFF Customer Service team to success. This is a customer service focused position with the primary goal of ensuring an exceptional customer experience for patrons of the Vancouver International Film Festival.
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