Job Posting 85073

St. Leonard's Community Services
Hamilton area
Brantford, Ontario
closing tomorrow (Mon, 4 Jul)
full time - temp / contract  •  Hourly wage (please see job description for details on Compensation and Benefits.


St. Leonard’s Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.

Our Values

These aren’t just “lip-service” to us – we work and live by them.  If you do, too, we want to talk to you!

  • Inclusive – we value everyone and their unique perspectives and journeys
  • Compassionate – we care about our clients, our staff, partners, and the communities we serve
  • Collaborative – we work together to support our clients and community
  • Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
  • Innovative – we are open to change and continuous improvement
  • Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
  • Optimistic – we believe that everyone can accomplish their goals


The WMTS Supervisor provides support to staff and clients within our residential Withdrawal Management and Treatment Services programs.  This includes an 18-bed facility (7 withdrawal management beds for any gender and 11 men’s residential treatment beds) and a 10-bed residential treatment facility for women. The programs are staffed by a multidisciplinary team who provide counselling, support, withdrawal monitoring, medication-supported withdrawal, education, and skills development to support client recovery.  Your primary location of work will be the women’s residential treatment facility.  You will provide ad hoc support to the daily operations of that program primarily and the other facility secondarily.  The predominant focus for this role will be program-wide staff recruitment and retention.    

You will ensure the provision of high-quality services through effective staff recruitment, onboarding, and training processes.  You support staff to identify learning and coaching needs to ensure they can effectively perform their roles, liaising with their direct supervisor as needed.  You will have global oversight over staff scheduling, to ensure shifts are adequately covered by well-trained team members.  The ideal candidate has experience in substance use/concurrent disorders intervention to support staff to deliver a program that is trauma-informed, strengths based, and honours harm reduction philosophy.  The Supervisor works collaboratively with the internal Addiction and Mental Health department team and community partners to ensure continuity of care for clients.  You make a difference!                    

As the WMTS Supervisor, you will:

  • Lead staff recruitment efforts, and facilitate the onboarding process
  • Lead implementation of initial training and coaching for staff, engaging other leaders as required
  • Look for ways to enhance team communication and effectiveness
  • Support staff to identify and attain professional development goals
  • Cultivate a safe and effective care experience
  • Support and monitor implementation of client service (withdrawal protocols, clinical program delivery)
  • Liaise with community partners such as the hospital and RAAM Clinic to ensure optimal client care
  • Monitor data quality and support program improvement
  • Provide direct supervision to two Peer Support staff
  • Ensure a clean and safe facility 

Hours of work:  This position works diverse hours Sunday to Thursday (37.5 hours per week) in a 2-week rotation to ensure adequate staff and program support.

Week 1:

Sunday 8 am – 1 pm

Monday 8 am – 4 pm

Tuesday 8 am – 4 pm

Wednesday 8 am – 5 pm

Thursday 8 am – 4 pm

Week 2:

Sunday 8 am – 1 pm

Monday 11 am – 7 pm

Tuesday 11 am – 7 pm

Wednesday 8 am – 4 pm

Thursday 11 am – 7 pm

Some schedule flexibility (to be discussed with successful candidate). 

Supervisors also participate in an after-hours on-call rotation (anticipated one week in every 5). 

Training: Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development

A note about COVID-19:  Our Agency is committed to the safety of staff. We are following Public Health guidance on precautions regarding use of Personal Protective Equipment, screening of staff and clients, physical distancing, cleaning, hand hygiene, and testing.  If you are selected for an interview, we will answer any questions you may have on the precautions currently in place.


Compensation for Supervisors who are registered with OCSWSSW or CRPO: Hourly wage starting at $27.69 plus shift premiums and group health, dental, accidental death & serious illness, and travel insurance benefits.

Compensation for Supervisors who are not registered with OCSWSSW or CRPO: Hourly wage starting at $25.33 plus shift premiums and group health, dental, accidental death & serious illness, and travel insurance benefits.

The Perks

  • A Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
  • An Employee Assistance Plan for all staff and their families
  • Paid Time Off for all staff
  • Fun events for all staff
  • Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
  • Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
  • An Agency committed to ensuring your physical and mental health/safety is paramount 


  • College diploma in a Social Services field, with a University Degree in Social Sciences preferred
  • Proof of current registration in good standing with a governing body related to the program (i.e., OCSWSSW, CRPO, CNO) preferred
  • Minimum of 2 years’ experience in a related field; experience working in addictions treatment and medication assisted withdrawal management is an asset
  • Proficient in MS Office and be familiar with databases
  • Access to reliable transportation
  • Skills in mediation, conflict resolution, and/or leadership training
  • Able to manage occasional exposure to vicarious traumatic stress
  • Proof of vaccination against COVID-19

Start date: As soon as possible.

Contract ends:  April 7, 2023, with possibility of extension.


St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.  We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation.  The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant.  We are grateful to have the opportunity to work in this community, on this territory.  We also acknowledge that the settler population has been able to benefit from this beautiful land.  We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

The Agency values the diverse and intersectional identities of its clients and staff.  The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff.  The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

The Agency encourages applications from all qualified individuals.  If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.

Only those selected for an interview will be contacted.

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