Job Posting 85233

Supervisor, Mental Health and Wellness
Community Care Durham
York / Durham area
Whitby, Ontario
closes in 3 days (Thu, 30 Jun)
full time  •  Starting at $50,000

Supervisor, Mental Health and Wellness, Whitby



Reporting to the Manager, Mental Health and Wellness; the Supervisor, Mental Health and Wellness is responsible for the effective supervision and delivery of the COPE Mental Health Program across the Durham Region to meet client and program objectives. The Supervisor oversees client service provision by providing direct client services, while supervising COPE Mental Health Program staff to ensure a wraparound network of support for clients.


Responsibilities include, but are not limited to:


Client Services:

  • Conducting client assessments and developing an action plan tailored to clients’ goals and needs
  • Directing service interventions including supportive counselling, group facilitation, and crisis intervention
  • Assessing, planning, creating, implementing, and evaluating mental health support groups
  • Monitoring groups, debriefing with facilitators, and reviewing weekly case notes


  • Monitoring operating plans
  • Managing supplies and equipment for program
  • Monitoring and analyzing statistical data to ensure targets are met, and in collaboration with Manager, implementing strategies for change when needed
  • Developing program documents


  • Recruiting, screening, matching, and evaluating volunteer facilitators
  • Working with Coordinators, Program Assistants, and Administrative Assistant to ensure that responsibilities and tasks are completed, and clients’ needs are being addressed effectively
  • Completing performance reviews for Program Assistants and Administrative Assistant
  • Leading bi-weekly staff meetings to ensure program objectives are being met
  • Supervising student placements including training and evaluation of work completed
  • In collaboration with the Manager, monitoring program operations to identify efficiency opportunities, quality improvements, and opportunities for growth and development

Qualifications required:

  • Post-secondary diploma/degree in mental health or related fields (Social Work, Psychology, Human Services)
  • Two to three years’ experience in community-based mental health services
  • Supervisory and volunteer management experience
  • Ability to assess, plan, implement and evaluate mental health support groups
  • A solid working knowledge of mental health service delivery
  • Ability to provide effective leadership, supervision and support to staff, program volunteers and students
  • Ability to be fiscally responsible for annual budget and monitoring monthly with targets
  • Experience working with clients from diverse backgrounds experiencing a variety of mental health issues
  • A valid Driver’s Licence (G or G2 class) is required
  • Satisfactory Police Vulnerable Sector Check
  • Sensitivity to adults with needs related to aging, physical and/or mental health
  • Adhere to COVID-19 safety practices including two doses of COVID-19 Vaccine (where medically able in accordance with our Immunization Policy)
  • Must work in a safe manner and promote the health and safety of all staff, volunteers, clients, and the community as outlined within CCD policies 

Compensation: Starting at $50,000 annually; 3 weeks’ vacation per year of work (pro-rated to hours worked); 11 paid (including stat) holidays; health, insurance and pension benefits when eligible.

* Pay will be commensurate based on education and experience


Please apply in writing referencing posting #2022-150 outlining qualifications and experience by 4pm on Thursday, June 30th, 2022

Human Resources, Community Care Durham email:

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