Job Posting 85569

Many Ways Home - Housing Outreach Worker
Phoenix Society
Fraser Valley
32883 South Fraser Way Abbotsford
closes in 14 days (Fri, 26 Aug)
full time - temporary / contract  •  $42,638.73- $51,908.39

POSITION TITLE: Many Ways Home - Housing Outreach Worker

POSITION TYPE: Temporary Full-Time

SCHEDULE: Tuesday - Saturday, 8:30am-4:30pm. Schedule must be flexible to meet organizational needs.

SALARY: $42,638.73- $51,908.39 annually, depending on qualifications and experience

LOCATION: 108-32883 S. Fraser Way, Abbotsford BC

REPORTS TO:  Assistant Manager of Programs, Fraser East


Do you possess the gift of empathy that allows you to make genuine connections with people? Are you passionate about supporting others in their personal growth? Come work for one of BC's top not-for-profit societies!



The Many Ways Home Housing Outreach Worker is a member of the Phoenix team in the Abbotsford Community Hub and participates in the recovery and capacity building of residents and alumni to maximize their social and economic potential and support their goals for successful independent living in the community.  



  • Provide case management services to Participants accessing the service 
  • Prepare or assist with housing applications and admissions documentation for review. Identifies areas in which participants would benefit from supportive assistance, and funding streams
  • Ensure ongoing assessment of client progress regarding levels of support needed.
  • Support individuals through crisis including tenancy breakdown.
  • Form and maintain effective collaborative relationships of accountability on actions plans with guests, for the purpose of facilitating the Participants’ success. 
  • Actively involved in the participants action planning and encourages the participant to take responsibility for the outcomes he or she is striving to achieve.
  • Monitor and document Participants’ progress, maintains and updates client case management files through a database system ensuring that monthly reporting deadlines are met. 
  • Transport and accompany clients to housing searches, and appointments that fall within the essential need when client is unable to do so themselves.
  • Assist in liaising with treatment centres, support recovery programs, addictions and mental health workers, detox, shelters, primary care clinics, corrections, police, hospitals, outpatient clinics and other supports to reach prospective residents to improve continuity of care.


  • Relationship building 
  • Client-centred care that empowers and motivates the client
  • Adaptability in ambiguous situations
  • Case management including record keeping, report writing and statistics
  • Teamwork within an integrated addiction services team
  • Sensitivity in a culturally diverse environment
  • Apply trauma-informed practices to clinical care
  • Comfortable working with those in active addiction 
  • Superior ability to multi-task.
  • Appreciative of and sensitive to a culturally diverse work setting.
  • Ability to give and accept feedback constructively.


  • Academic: Minimum requirement of 2 year diploma in social work or an equivalent field of study.
  • At least one year work experience in a related field
  • English: fluent and able to effectively communicate professionally, orally and written in English. 
  • Satisfactory Tuberculosis Screening Certificate: current negative test 
  • First Aid Certificate with CPR: current 
  • Satisfactory Criminal Record Check Review - through the Ministry of Public Safety and Solicitor General Criminal Records Review Program.
  • Driver’s License: Valid BC license with business insurance, accompanied by a driver’s abstract. 


The Phoenix Society is a multi-service agency dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and/or employment.


Commitment to Equity, Diversity & Inclusion:

Equity, diversity and inclusion are at the core of Phoenix Society’s vision, mission, and values. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. Our objective is to provide a space for people from all walks of life, creating a welcoming environment for all.


Vaccination Requirement:

Effective October 26 2021, all new hires at the Phoenix Society require full COVID 19 vaccinations (have a series of a World Health Organization-approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Individual medical exemptions must be approved by the Provincial Health Officer. 



Application Process: Please apply with a cover letter and resume on this site.

Application Deadline: The position will be filled as soon as a suitable candidate is identified.

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