Job Posting 85708

Manager, Regional Operations Projects and Process Improvement
Community Living British Columbia
Vancouver & Lower Mainland
Vancouver, BC, Canada
closes in 14 days (Mon, 22 Aug)
full time  •  TBD

We are proud to be selected as one of B.C.'s Top Employers for 2022!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connections. More than just a job, CLBC is about compassion, commitment, collaboration, and community.

The Role:

As the Manager, Regional Operations Projects and Process Improvement, you are responsible for overseeing, leading, and supporting a variety of regional operations projects, change, and continuous process improvement efforts for Regional Operations. Key areas of responsibility include business process stewardship and project management leadership; providing strategic subject matter expertise and guidance to corporate projects that will involve or impact regional operations; providing input and advice on organizational change in regional operations, and conducting research and analysis.

Responsibilities include:

  • Playing a leading role in overseeing a portfolio of Regional Operations projects and process improvement initiatives
  • Leading and managing small to medium-sized non-systems projects, or participating as a key resource (e.g., as process stewardship) in IT projects pertaining to strategic regional projects, including the management of project team members assigned to the Regional Operations
  • Providing management oversight over the broader Regional Operations project portfolio schedule, dependencies, impacts, and budgets
  • Analyzing the impact of Regional Operations processes and systems changes on end-users and on service delivery
  • Exploring and analyzing strategic options for systems design changes within Regional Operations
  • Managing staff, including hiring, overseeing training and development, managing performance, and supervision


  • An undergraduate degree in a relevant social service or business-related field. A Master's degree is preferred
  • Preference is given to those with a minimum of three years of direct experience the in delivery of services and supports for individuals with developmental disabilities and direct experience with project management with external stakeholders (e.g., Ministries, Service Providers)
  • A minimum of two years of experience in leading business process improvement and change management initiatives
  • An equivalent combination of relevant education/experience will be considered

Benefits: You will receive a comprehensive benefits package:

  • extended health and dental
  • a BC Public Service Pension plan
  • generous vacation and special leave to help you achieve work/life balance
  • personal days
  • paid parental/adoption leave
  • life insurance, salary protection for sick days, and if needed, long-term disability
  • Wellness supports, including an Employee and Family Assistance Program, and a health and wellness incentive program.
  • Professional development programs provide continuous learning and the opportunity for professional development and skill-building

Travel and Flexibility: This position can work from any CLBC office. Utilizing a hybrid working model, this position combines on-site office work with work-from-home flexibility. Occasional overnight travel as required throughout BC. Use of own vehicle on expenses. Possession of a Class 5 driver's license and a clean driver's abstract is required.

Additional Info:

This position is posted to fill a new vacancy
Term/Status: Permanent/Full time
Classification/Salary: Excluded

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: August 11, 2022

Successful applicants are subject to a criminal record review check.

Community Living BC is an equal opportunity employer.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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