Job Posting 85835

Executive and Office Administrator
Big Sisters of BC Lower Mainland
Vancouver & Lower Mainland
Vancouver, BC
closes in 27 days (Tue, 6 Sep)
full time  •  $45,000-$50,000

Mission, Vision and Core Values

Our Mission is to enable life-changing mentoring relationships to ignite the power and potential of young people.

Our Vision is that all young people realized their full potential.

Our Core Values are:

  • We Champion Potential
  • Every Connection Counts
  • Showing Up Matters

Big Sisters of BC Lower Mainland ( is a non-profit society and proud member agency of Big Brothers Big Sisters of Canada Federation. We are committed to enhancing the confidence, self-esteem and well-being of: female, female-identifying, non-binary, gender fluid, transgender and two-spirited youth. Big Sisters of BC Lower Mainland is a leader in mentoring youth and providing ongoing support through a variety of engaging programs. Our organization is committed to diversity and inclusion and we encourage applications from those who identify as Indigenous, a person of colour, LGBTQ2+, a person with a disability or other community that experiences additional barriers. Join us and make a positive difference in the lives of others in the community.

Why it’s great to work with us:

Big Sisters is a friendly, inclusive and committed team that offers their employees fifteen vacation days within the first year as well as fifteen wellbeing days. We provide a generous health care and extended benefits package, including prescription drugs and dental plan. As well, we provide our employees with a professional development allocation and various learning opportunities. Ignite your full potential with Big Sisters!

Is this you?

As the Executive and Office Administrator, you build collaborative relationships and inspire trust as you work closely with Big Sisters Executive Director, Senior Leadership Team (SLT) and key internal stakeholders including the Administration/Support Team (AST). You lead with courage as you ensure the smooth and efficient execution of the Executive Director’s mandate as well as agency administrative activities, offices, and operations. You are an experienced administrative professional who manages the work by approaching each day with high energy, thoughtful intelligence, and genuine interest in bringing creative solutions to complex problems. You are highly organized and known as the “drives for results” team member, who juggles multiple schedules, projects, confidential material, and follows up on actions items, and timely dissemination of information that flows to multiple stakeholders. Your communication and thoughtful decision making brings clarity to situations, and is always delivered with tact, compassion, and researched, relevant facts for diverse stakeholder groups. You are truly a master of thinking strategically and making things happen; spotting opportunities and articulating situations, creating efficiencies and making certain each detail is properly identified and addressed.

What you will be doing:

  • Organizes and manages the flow of information and secure filing of documentation
  • Schedules and coordinates meeting logistics (e.g. communication, RSVPs, venue, catering, parking,)
  • Prepares and distributes meeting agendas and materials
  • Attends meetings to inform resulting communications, decisions and actions
  • Transcribes and distributes meeting minutes
  • Supports the implementation of new agency policies and procedures
  • Maintains an awareness of issues and problems under discussion and uses discretion in receiving and handling incoming calls or correspondence by responding directly or referring to senior staff
  • Collects and analyses information for review by SLT; reads and coordinates information and outgoing correspondence. Disseminates information on a daily basis to senior staff. Maintains a follow-up system to ensure that action has been taken or replies have been initiated
  • Monitors the status of goals/action items/projects through to completion and evaluation for Board, Committees, HAB ED, and SLT
  • Anticipates needs and proactively brings items forward for consideration by Board, Committees, HAB, ED, SLT
  • Ensures smooth and efficient office functioning by monitoring and ordering supplies, facilities, cleaning services, equipment repairs and maintenance, and other general office maintenance
  • Overseeing services, including relocating employees to new areas, setting up desks and equipment for new hires,
  • Aiding correspondence for the office, such as emails, letters, packages, and phone calls, or creating important office forms
  • Maintains and office and organizational records and files.
  • Looks for opportunities to gain efficiencies through automation of administrative tasks
  • Arranges and books travel, accommodation and professional development for ED, SLT, and Board
  • Maintains Board terms of office records and assists the submission of requests for the recruitment of new Board Directors
  • Assists with coordinating Board, Committees and SLT’s annual workplan and schedule
  • Assesses complex, multifaceted issues, engaging internal and external stakeholders, and develops recommendations; communicates recommendations, risks and alternatives


  • Participates in general agency functions, such as but not limited to, the Annual General Meeting, Volunteer Recognition Event, strategic planning sessions, staff retreats and professional development and the annual signature fundraising events
  • Assists in general agency functioning and performs other duties as requested or required

What you bring:


  • Minimum of three years’ experience and education providing professional administrative leadership and support to and Executive leader (e.g. ED, CEO).
  • Experience in Office Administration is an asset
  • Experience providing support to a Board and Committees is an asset


  • Post-secondary education in Administration is an asset


  • Works in a highly organized manner, attending to details and providing clear direction.
  • Performs responsibilities in a professional manner; applying good judgement, keeping confidences, representing those they support and the values of the agency.
  • Proficient in using Microsoft Office 365 tools (Outlook, Word, Excel, PowerPoint, etc.) and databases. Keeps abreast of changes in technology to ensure efficiencies in administrative tasks.
  • Strong computer and financial application skills including demonstrated ability to productively use spreadsheet, PPT and database applications.
  • Looks ahead, asks questions, anticipates what is needed and takes initiative to move things along
  • Excellent communication skills. Adapts communication style as needed on behalf of those they support.
  • Leads projects and takes ownership for outcomes collaboratively with those they support.
  • Creates networks, engages and works with others with an aim to make things happen.
  • Collaborative leadership skills in working with diverse groups and individuals to identify issues, design solutions, follow up with action, and evaluate results.
  • Established experience in planning and executing Board meetings including setting agendas, recording minutes, issues and actions, recording and distributing minutes.
  • Advocates for and applies the principles of justice, equity, diversity and inclusion in all aspects of your work. Engages in continual learning in this area
  • Willingness and ability to work outside normal hours as reasonably requested to support Agency needs.

What we offer:

  • An opportunity to do meaningful work and make a positive impact in the community
  • A flexible, supportive, and engaging work environment
  • A commitment to work/life balance for employees
  • An annual salary between $45,000 - $50,000 plus a comprehensive benefits package
  • Fifteen vacation days within the first year of employment, pro-rated
  • Commitment to training and development to support employee growth through our professional development benefit

This Position:

This is a full-time 5-days per week (37.5 hours) position. Daytime travel and evening work will be required.  This position is reporting to our Vancouver office with some work being done remotely at this time due to the pandemic. For this position the candidate must be fully vaccinated. Accommodations will be considered upon request.

If this position sounds like you, please let us know why by submitting your resume and cover letter to


Please use the Subject Line: Executive and Office Administrator

Applications will be reviewed as they are received so we encourage candidates to apply as soon as possible.

If your background and qualifications match the position requirements, we will contact you.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!