Job Posting 85845

Resource Area Information Specialist
Job Skills
Toronto Metro area, York / Durham area
closes in 7 days (Fri, 19 Aug)
full time

Resource Area Information Specialist

Full-time Opportunity

York Region


Who we are:           Job Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community.


What we need:      Results-driven individuals who:

  • Possess solid administrative skills and have a demonstrated ability in the use of MS office products, web browsers and online research tools
  • Knowledge of the labour market and job search strategies would be considered an asset
  • Have experience staffing an employment resource Centre (considered an asset)
  • Have training or equivalent experience in training in employment and career counselling
  • Have excellent group facilitation and presentation skills, social media/training or relevant experience
  • Have a minimum of two years’ experience conducting community outreach and coordination
  • Have exceptional cross-cultural competency awareness and experience working with marginalized groups, diverse communities and cultures and an understanding of anti-oppression and equity practices

What you will do:  The Resource Area Information Specialist supports the activities of the Job Skills Newcomer Employment Programs and Services activities by:

  • Providing general direction and guidance to individuals and employers accessing the information/resource service
  • Researching and tracking current and relevant resources and materials for the information/resource center area and for clients
  • Assisting with the maintenance and enhancement of resources for clients, and maintaining the supply and appropriate use of resources
  • Seeking out new job search tools and websites for client use
  • Collecting labour market information to assist clients in job search strategies
  • Developing an awareness of community and social services and supports and makes referrals where appropriate
  • Watching for trends and provides supporting data to management for future report and proposal writing submissions
  • Interviewing clients from to obtain employment history, educational background, career goals etc.
  • Using the case management needs assessment to determine the need for additional assistance and makes appropriate referrals to services
  • Planning a variety of live, virtual and hybrid events in line with the needs of clients and/or to build community partnerships
  • Facilitating information sessions and Welcome Centre (WC) related workshops
  • Following standard procedures for receiving and directing calls and handling walk-in clients
  • Scheduling appointments for the WC
  • Providing WC orientation/tours for clients and guests to the Welcome Centre


  • 2-4 years’ experience in the Social Service sector
  • Minimum education requirement is a Post-secondary education, preferably in Career Development or Social Service and/or related experience


  • Effective Communication (Listening Skills)
  • Fostering Teamwork
  • Functional, Technical and Organizational Proficiency
  • Strategic Thinking
  • Multi-tasking Abilities
  • Coaching
  • Information Seeking Abilities
  • Planning and Goal Setting Abilities

What you will get: In addition to the satisfaction gained from helping people reach their goals, Job Skills offers a competitive salary and benefits package!


If you are interested in this employment opportunity, please read on to learn more about Job Skills, how you can apply to this exciting position and become part of our growing Job Skills Team!


Job Skills is a forward-thinking, not-for-profit, charitable organization that is constantly developing or implementing new programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, client-focused, and performance-oriented and believe in the personal growth of our staff, our community and our clients.


As a Resource Area Information Specialist with Job Skills, you will work for a high-performing organization that is dedicated to assisting individuals in achieving their employment goals. In this role, you will utilize your unique combination of skills and experience in counselling working to help clients find and maintain meaningful employment.


Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.


We thank all applicants, but only those to be interviewed will be contacted. Please indicate the position title, and job reference number in the email subject line and tell us how you learned about this opportunity in your cover letter.




Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!