Job Posting 85885

Director of Clinical Services
Boost Child & Youth Advocacy Centre
Work From Home - Toronto Metro area
245 Eglinton Avenue East, 2nd Floor, Toronto ON M4P 3B7
closes in 23 days (Fri, 2 Sep)
full time  •  $100,000 to $110,000

Land Acknowledgement

Boost Child & Youth Advocacy Centre (Boost CYAC) is situated on the upon the traditional territories of the Wendat, Anishinabek Nation, the Haudenosaunee Confederacy, and the Mississaugas of the New Credit First Nation, who have been the traditional caretakers of this land for thousands of years. This land is covered by the Dish With One Spoon Treaty between the Anishinaabe, Mississaugas and Haudenosaunee that bound them to share the territory and protect the land. Subsequent Indigenous Nations and Peoples, Europeans and all newcomers have been invited into this treaty in the spirit of peace, friendship and respect. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Organizational Overview

Boost CYAC is a registered charity that provides a range of services to children, youth and families, who have experienced abuse or violence, within the City of Toronto and parts of Central Ontario. We provide individual, group, family and community services that include trauma assessment, counselling, and therapy, advocacy and support services during child abuse investigations, court support and accompaniment services, and abuse and violence prevention programming, materials and trainings. Boost CYAC is accredited by the Canadian Centre for Accreditation, an independent non-profit organization that offers accreditation specifically tailored to community-based health and social services across Canada.

Role Overview

Reporting to the President & CEO, the Director of Clinical Services will be accountable for the strategic leadership and operational oversight of Boost CYAC’s assessment and therapeutic services, child advocacy and support services and court preparation and accompaniment services.  Areas of oversight include, but are not limited to, operational planning, program development, service delivery oversight, community and funder relations, clinical and administrative supervision and performance management, data analysis and reporting, evaluation and quality improvement.  The Director of Clinical will lead a talented team of approximately 20 staff, through two managers who are direct reports.

Qualifications

  • Master’s or Ph.D. in Social Work or Psychology, or equivalent related education.
  • Registration with a professional governing body such as Ontario College of Social Workers & Social Services Workers (RSW), College of Psychologists of Ontario, College of Registered Psychotherapists of Ontario (RP), or the equivalent as determined by the President & CEO.
  • Minimum of 10 (ten) years of related clinical experience with at least five (5) years held at a management level, experience in a children and youth mental health setting preferred.
  • Demonstrated track record of influencing and executing on equity, diversity, inclusion and belonging (EDI&B) strategies, Anti-Oppressive Practice (AOP) and Anti-Black Racism (ABR) to affect organizational and program change.
  • Experience incorporating equity-based practices in the delivery of treatment modalities and managing people. Ability to solicit staff feedback around EDI&B practices and implement recommendations.
  • Clinical training and experience that is inclusive of knowledge that addresses the diversity and complexity of individuals and families served (such as Anti-Black Racism, Indigenous modalities of treatment and sensitivity to cultural, religious beliefs and gender identity). Sound knowledge and understanding of the overrepresentation of BIPOC children and youth in the child welfare system.
  • Sound knowledge of the Child & Youth Advocacy Model and direct experience collaborating with teams of multidisciplinary professionals and community partners.
  • Sound knowledge of trauma focused evidence-informed/based practices, program evaluation methods and tools.
  • Awareness of the different types of trauma and trauma-experiences that may be experienced by children, youth and families (e.g. sexual abuse, physical abuse, neglect, race and gender-based trauma).
  • Strong interpersonal and communication skills with proven ability to lead and establish positive and collaborative partnerships and relations with all key stakeholders: clients, families, staff, community partners.
  • Sound knowledge of the Child, Youth and Family Services Act, 2017, the child protection system, the Toronto area social service/children’s mental health system, and the Criminal Justice System. Knowledge of provisions available to victims/vulnerable witnesses and their families is an asset.
  • Excellent interpersonal, team, and conflict resolution skills that incorporate inclusive leadership practices. Ability to carry and manage multiple priorities effectively.

Roles and Responsibilities

  • Assume responsibility for the oversight and management of clinical, advocacy and court support services and ensure services are in line with best practices and current literature.
  • Manage a group of clinical employees and mangers by providing supportive supervision, appropriate training and performance management, and case management/client support services.
  • Oversee client service processes including intake, waitlist management and assignment of clients.
  • Evaluate and review assessment and treatment plans, end of service summaries, incident reports and clients notes for the Assessment Directed Therapy Program.
  • Provide leadership and oversight of all client specific program data and reporting requirements.
  • Recommend and implement program change processes through a lens of diversity, inclusion, and equity, utilizing best practices and research, service user feedback, appropriate evaluation processes, and strategic goals.
  • Work collaboratively with the Leadership Team in developing clinical policy, high quality service standards, and a quality assurance process.
  • Work inclusively with internal programs to promote cross team collaboration.
  • Provide training and inclusive leadership with respect to use of competency-based and evidence-informed best practices that are appropriate for diverse communities and informed by community needs.
  • Serve as one of Boost CYAC’s key spokespeople and ensures that Boost CYAC and its mission is consistently presented in a strong, positive image to relevant stakeholders and the public.
  • Ensure that Ministry and/or funder reporting requirements and accreditation standards are met.
  • Provide crisis or critical incident support, exercise judgement and initiative in ensuring appropriate safety plans are arranged, and assist leadership to communicate with appropriate ministries and other stakeholders.
  • Coordinate the use of an Accredited Facility Dog within clinical services.

Boost CYAC is and equal opportunity employer and is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from all qualified individuals including applicants from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas.

Boost CYAC believes that vaccination is a key element in the protection of our clients, families, employees, students, volunteers and contractors against COVID-19. As a condition of employment, proof of full vaccination or exemption under the Ontario Human Rights Code must be submitted to Human Resources seven (7) calendar days prior to start date.

Boost CYAC is committed to providing accommodation in all aspects of the recruitment and hiring process under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).  The Manager of Human Resources will work with applicants to arrange reasonable and appropriate accommodation at any stage of the recruitment and hiring process.

We thank all applicants however, only those selected for interviews will be contacted.

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