Job Posting 85944

Employment Services and Placement Specialist
The Career Foundation
Toronto Metro area
North York, Etobicoke, Downtown Toronto & Scarborough
closes in 36 days (Thu, 15 Sep)
full time  •  Commensurate on experience

About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals have described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at

Some of the benefits and features available to our employees include: 

  • Competitive compensation
  • A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
  • A comprehensive Dental Insurance plan
  • An Employee & Family Assistance program
  • An RRSP Matching plan
  • A Wellness program

Program & Role Description: The Employment Services and Placement Specialists are part of The Career Foundation’s five (5) full-suite Employment Centres conveniently located in Etobicoke, North York, Downtown Toronto, and Scarborough.  Our Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. The Employment Centres also offer a range of services to employers, including job matching, hiring fairs, retention advice, and other services.

The Employment Services and Placement Specialists are integral members of our full suite Employment Centres, responsible for developing individualized action plans for a caseload of assigned job seeker clients, facilitating job matching between job seekers and employers, conducting outreach to develop new relationships with employers in a variety of industries, administration of important documents, and other essential functions.

  • Position Type: Full-time position (37.5 hours per week)
  • Experience required: 2+ years
  • Number of Positions: 3
  • Reporting to: Manager, Employment and Training Services  
  • Location: This opportunity is currently structured as a hybrid-remote position comprised of on-site work at a designated base office and remote work-from-home functions on some days. Successful candidates for this opportunity must be able to work on-site from one of The Career Foundation’s full-suite Employment Centres (Lawrence Ave. W. & Allen Rd. in North York, Yonge & St. Clair in Toronto, Islington & Hwy. 401 in Etobicoke, Weston Rd. & Lawrence Ave. W. in North York, and Kingston Rd. & Midland in Scarborough).  The hybrid-remote schedule to perform work-from-home functions on some days is contingent on having a private work-from-home space with reliable, high-speed internet. Company laptop and other equipment provided.  
  • Start date: Immediately
  • Please note: Full-time employees in their first year with The Career Foundation are normally provided with a term employment agreement until they have reached one year of service, at which time if all is going mutually well they are offered indefinite employment.
  • COVID-19 Vaccination Requirement: The Career Foundation is committed to the health and safety of its workforce. As of December 16, 2021, successful candidates for our internal employment opportunities must be fully vaccinated against COVID-19 and submit proof of same prior to receiving an official employment offer. Accommodations will be made where possible for qualifying medical or religious exemptions.


Client Needs Assessment, Case Management, and Job Search Coaching:

  • Manages a caseload of clients and ensures that required documentation for each client file is completed and kept up-to-date in internal and funder-mandated online systems and ready for file audits.
  • Conducts individual interviews with clients to establish eligibility and pre-employment needs.
  • Collects, organizes, and analyzes client information through assessments, tests, interviews, and professional sources, to appraise clients’ interest, aptitudes, abilities, and personality characteristics for vocational and career planning services. Analyzes, evaluates, and interprets collected information to assist clients in targeting the most suitable employment opportunities, based on experience, education, and existing labour market factors.
  • Develops action plans for clients, using the results of individual needs assessments.
  • Assesses wrap-around resources and guides each client to build a support network to help address personal and environmental issues that may affect their ability to conduct job search effectively.
  • Keeps up-to-date information on referral sources by liaising with community partners.
  • Assists clients with various components of the application process for education or training programs.
  • Determines client eligibility for financial supports, administers the individual supports, and ensures proper documentation is included on file to support expenditures.
  • Monitors and tracks operational performance of caseload ensuring client success rates are in line with the program targets.
  • Provides support to clients for disability awareness-building, job adaptations, social supports, etc.
  • Provides solution-based counselling in the areas of job search, job placement, career decision making, job maintenance, or other identified employment needs.
  • Conducts timely follow-ups with clients and provides repeat one-on-one employment counselling sessions as needed to review goals, address barriers, and ensure progress is being made.
  • Provides intervention support and counselling services for clients as needed, supporting their empowerment during the implementation of service plans, and facilities community-based referrals as needed.
  • Provides effective individual and group job search readiness support to all clients (e.g., internet job search, interview preparation, informational interviews, employment research methods, employer contacts, cold calling, relevant legislations, etc.).
  • Assists clients in the exploration of occupational and training requirements, professional accreditation, language support, and credential assessment.
  • Coaches and motivates clients during job search, guiding and supporting them in the daily completion of job search tasks.
  • Other duties as assigned.

Job Development, Retention, and Employer Services:

  • Develops relationships with employers in a variety of industries in order to find job opportunities for job seeker clients.
  • Connects with 3-5 new companies each month that reflect the employment needs of active caseload of job seeker clients.
  • Collects labour market information for clients regarding job openings, entry and skill requirements, and other occupational information.
  • Assists clients to acquire a strong understanding of industry perspectives and the positions to which they are applying.
  • Conducts active job search activities with clients, including cold calling employers, assisting with online applications, and researching employers.
  • Schedules meetings with other colleagues to collaborate on initiatives that lead clients to successful employment outcomes.
  • Coordinates and conducts marketing and outreach activities to build relations with employers and associations as part of job development initiatives for job seeker clients.
  • Places clients into meaningful employment opportunities through advertised and non-advertised job leads.
  • Matches employers with suitable candidates for their vacancies and works with employers to facilitate other HR-related needs.
  • Negotiates and administers placement agreements and employer incentives for wage subsidies and on-the-job training, and monitors training plans to ensure expectations are met.
  • Maintains ongoing relationships with clients and employers, assisting in troubleshooting when challenges arise, promoting opportunities for job upgrades and advancement, and advocating for fair treatment of clients as needed.
  • Assesses clients’ job retention status at multiple intervals for one year with a goal of positive retention.
  • Facilitates and monitors mentor/coach relationships and their impact on the workplace and individual success.
  • Maintains accurate and up-to-date records of all activities and client outcomes in internal and funder-mandated systems and completes all required administrative responsibilities of the position.
  • Other duties as assigned.

Qualifications / Skills Required:

  • University degree or college diploma in human services, social work, or a related field is highly preferred, or an equivalent combination of education and experience is required.
  • A minimum of 2 years of direct service experience in employment counselling, job coaching, employer outreach, and/or job retention services is required. Preference will be given to candidates who possess previous vocational counselling and/or job placement experience.
  • Must be able to work from one of The Career Foundation’s full-suite Employment Centres (Lawrence Ave. W. & Allen Rd. in North York, Yonge & St. Clair in Toronto, Islington & Hwy. 401 in Etobicoke, Weston Rd. & Lawrence Ave. W. in North York, and Kingston Rd. & Midland in Scarborough). The hybrid-remote schedule to perform work-from-home functions on some days is contingent on having a private work-from-home space with reliable, high-speed internet. Company laptop and other equipment provided.  
  • Proven ability to build strong relationships with employers and a track record in a results-driven environment.
  • Solid experience in meeting or exceeding targets is preferred along with knowledge of hiring and training practices.
  • Experience maintaining a participant caseload and previous experience working with government-funded programs is an asset.
  • Experience facilitating online and in-person workshops with a high-level of participant engagement and completion rates considered an asset.
  • Must possess excellent communication skills with the confidence to engage employers and clients remotely and on-site in the development of meaningful training plans with defined steps and outcomes.
  • Knowledge of current labour market trends, the impact of COVID-19 on the labour market, job search techniques, and employment research methods.
  • Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), as well as Zoom, and Outlook 365 applications, including Teams, SharePoint, Forms, and Bookings.
  • A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
  • Exceptional customer service skills and ability to uphold the organization’s service standards, policies, and core values.
  • Outstanding organizational skills, time management, and ability to multi-task in order to meet deadlines and achieve program targets and objectives.
  • Punctual, self-motivated and self-directed.
  • Willingness to step-in to assist team members as needed to help ensure program goals are met.
  • Ability to maintain sensitive information, exhibit tact, diplomacy and good judgment, with high standards of professionalism, ethics and confidentiality.
  • Capable of working under pressure with frequent interruptions.
  • Must be willing to travel within the communities served to work between offices and/or attend hiring events when needed.
  • A private work-from-home space with reliable internet connection is required to work some days from home.
  • Flexibility to occasionally work outside of normal business hours, as needed, from time to time.
  • Must be fully vaccinated (two doses) against COVID-19. The successful candidate will be required to submit official documentation to confirm vaccination status prior to job offer.

How to Apply:

Please visit the ‘Join Our Team’ page on our website at and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls please. Thank you for your interest in The Career Foundation.


The Career Foundation’s Commitment:

The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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