Job Posting 86198

Vendor Program Assistant
Vancouver & Lower Mainland
Downtown Eastside, Vancouver
closes in 2 days (Fri, 19 Aug)
full time - temporary / contract  •  $22/hr

Vendor Program Assistant - 2022 

Job Description


Hours of work: Full-time, 40hrs/week, from September 5 to January 20

Salary: $22/hr

Deadline for Applications: August 19, 2022 at 11:59 PM

Interviews: We expect to conduct interviews for this position the week of August 22

Expected Start Date: September 5, 2022 


Megaphone is an award-winning social enterprise that provides an economic opportunity and a platform to people experiencing poverty and homelessness in Vancouver and Victoria. Megaphone is a small, but feisty organization that works with 175+ marginalized people in British Columbia every year through its magazine, Hope in Shadows community contest, vendor program, Speakers Bureau, and writing workshops. We are committed to empowering people and creating social change in our communities. 


Our Mission is to change the story on poverty by promoting social equity, amplifying marginalized voices, and creating meaningful work. 


The Vendor Program Assistant role is a temporary, full-time contract position with Megaphone in Vancouver. 


The position will work directly with vendors—people who are homeless and low income, who sell Megaphone Magazine and the Hope in Shadows calendar to earn income. You will work with the Operations Manager and Megaphone staff to support vendors to sell Megaphone and Hope in Shadows, provide direct vendor services, train vendors, manage calendar and magazine inventory, manage Megaphone’s online store, and fulfill administrative, communication, and inter-organizational tasks. 


The Vendor Program Assistant is based out of Megaphone’s office in the Downtown Eastside of Vancouver and reports primarily to the Operations Manager. 

Job Description


Sales Depot Administration

  • Coordinate distribution of calendars and magazines to Megaphone’s 10+ depots around Vancouver 
  • Perform data input and assessment and manage detailed inventory records
  • Manage cash from depot sales
  • Deliver calendars to depots by car. This position requires frequent delivery driving around the city of Vancouver and frequent heavy lifting (25-50lbs)


Direct Vendor Services

  • On-site visits to vendor sales locations to support vendors
  • Support outreach efforts to recruit new vendors (postering, flyering, events)
  • Offer coaching and sales support to vendors
  • Resolve vendor conflicts, disputes, concerns, and Code of Conduct issues
  • Perform vendor communication duties (e.g., phone calls)
  • Support and lead vendor trainings and orientation
  • Collaboratively organize logistics for vendor support and events, including weekly/monthly meetings, workshops, and the Vendor Holiday Dinner
  • Support the management of Megaphone’s Victoria vendor program. This may involve travel to Victoria


Online Sales

  • Manage Megaphone’s online store
  • Package and ship orders


Administration and Organizational Support

  • Operate sales desk (where vendors purchase product) and keep accurate records
  • Complete cashouts
  • Attend regular staff meetings and one-on-one meetings with the Operations Manager
  • Support organizational events and fundraisers as needed
  • Voice vendor needs at organizational meetings
  • Support with the management of vendor payouts through the Megaphone App/online sales 
  • Contribute vendor social media content and communications 
  • Update best practices and policy documents as needed
  • Document vendor incidents in consultation with the Program Manager
  • Lead Vendor Program special projects as needed 

Requirements – the right candidate will tick these boxes

  • Compassionate, respectful and non-judgmental approach (you will be working with people who may have multiple barriers, including health challenges, addictions, homelessness and trauma)
  • Outgoing, confident, and enthusiastic
  • Experience handling cash 
  • Independent, self-starting problem-solver 
  • Strong interpersonal, written and verbal communication skills. Ability to comfortably interact with people of all ages, economic status, and cultural backgrounds.
  • A valid Class 5  driver’s license and comfort driving regularly in city traffic, and familiarity with driving routes around Vancouver
  • Ability to lift 25-50 lb (10-25 kilos) frequently
  • Effective time management, detail-oriented organization and ability to manage competing priorities
  • Strong competency with computers, including MS Office (Excel, Word) and Google Suite (Gmail, Calendar, Google Docs)


Ideal Qualifications – the ideal candidate may tick some of these boxes

  • Conflict de-escalation training or experience
  • Direct experience working with people who are homeless, low-income or otherwise marginalized AND/OR personal experience of homelessness and poverty 
  • Experience setting and enforcing boundaries
  • Sales or community organizing training or experience
  • Familiarity and experience using database software (we use Nationbuilder and Salesforce)
  • Experience with inventory management or basic accounting
  • Experience with data input and analysis



Please send us your resume and a brief cover letter in a single PDF form to , with the position title and your name as the email subject line. In these documents please demonstrate how you meet the requirements for this role. 

Please follow the format ProgramAssistant_firstname_lastname to name your resume and cover letter file (e.g. ProgramAssistant_Jane_Smith.pdf) 


If we can provide any accommodations to make our hiring process more accessible for you or if you have any ideas for improving our hiring process, please reach out at directly. We'd be happy to do our best to set you up for success.

We thank all applicants for their interest in working with Megaphone. Only those being considered for an interview will be contacted.

We welcome and encourage all people to apply, including people of diverse cultural and ethnic backgrounds; LGBTQ2+ identified persons; women; people with disabilities; and people with lived experience of issues on which Megaphone is working to change the public conversation, such as poverty, mental illness and homelessness.

Not certain your credentials are a 100% match with the position description? Please apply anyway! We are looking to find the right person for our team, with relevant skills and experience who is willing to learn and work with us – not a mandatory checklist against the position itself. 

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!