Job Posting 86211

Placement Specialist (Youth Employment)
The Career Foundation
Toronto Metro area
closes in 40 days (Sun, 18 Sep)
full time - temporary / contract

About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals have described The Career Foundation as caring, compassionate, innovative, and team oriented. For more information about us and our services, please visit our website at CareerFoundation.com.

Program & Role Description: The Career Foundation’s Completing the Circle (CTC) program is a youth employment and skills development project funded by Canada’s Youth Employment and Skills Strategy (YESS). CTC fosters the development of and provides individualized support to, youth with multiple barriers to employment. Through the program, youth participants are empowered to find employment, and are equipped with tools, supports, new skills, and confidence to start and maintain work. Placement Specialists are important members of the team, responsible for placing youth into employment opportunities, and other important functions to ensure program success.

  • Position type: Full-time contract until January 6th 2023 (with good possibility to lead to permanent employment with The Career Foundation)
  • Location: The successful candidate must be located within the Greater Toronto Hamilton Area (GTHA) and be familiar with the communities that we serve. This position is a combination of remote-based work from home and travelling within the GTHA to serve communities in Mississauga (Peel), Hamilton, and Toronto. The successful candidate must possess a valid Ontario driver’s licence and have a reliable vehicle to perform key work functions that require travel across the GTHA. Must also be equipped to work professionally from home with a private work-from-home space and reliable, high-speed internet connection to perform remote job functions. Company laptop and other equipment provided.
  • Number of positions: 1
  • Experience: 2+ years
  • Reporting to: Program Coordinator
  • Start date: Immediately
  • COVID-19 Vaccination Requirement: The Career Foundation is committed to the health and safety of its workforce. As of December 16, 2021, successful candidates for our internal employment opportunities must be fully vaccinated against COVID-19 and submit proof of same prior to receiving an official employment offer. Accommodations will be made where possible for qualifying medical or religious exemptions.

Responsibilities include, but are not limited, to the following:

 

JOB DEVELOPMENT AND JOB COACHING (85%):

  • Places youth participants of the program into full-time employment on a weekly and monthly basis in line with milestone targets.
  • Provides coaching to youth participants, including on-the-job support and monitoring.
  • Develops 2-3 new employer contacts each week and 8-12 new employer contacts each month.
  • Ensures that employer database offers a range of diverse employment opportunities for youth participants and prepares and submits weekly job development/coaching activity report.
  • Analyzes, evaluates, and interprets collected information to assist youth in targeting the most suitable employment based on experience, education, and existing labour market factors.
  • Plans, conducts, and delivers all cold calling and job search-related workshops for youth participants.
  • Collects and processes claims and opens and closes employer files in a timely manner.
  • Takes youth participants shopping for work and interview clothing.
  • Coaches and motivates youth during job search and after placement to ensure job retention goals are met.
  • Prepares youth for position-specific interviews and conducts mock interviews as needed.
  • Ensures quality of placements by matching skills the participants have with job requirements.
  • Reviews participant job search material prior to sending to employers.
  • Visits employers to initiate and maintain relationships.
  • Conducts accurate assessments of participants based on program eligibility requirements and ensures all mandatory forms are completed.
  • Participates in community events, job fairs, and other activities to recruit new, potential youth participants into the program.
  • Works effectively as part of the team, including demonstrating a willingness to be cross-trained.
  • Ensures the same high standards of service to participants regardless of working face-to-face or online.
  • Accurately reports on participant case load and established action plans to ensure the success of participants during daily morning meetings and weekly case conferences.
  • Case manages and maintains documentation of participant files and records of service, and participant progress reports on internal database.
  • Regularly monitors personal performance against program targets to ensure the achievement of the expected results for the project.
  • Communicates with the Program Coordinator regarding participant performance in relation to contract requirements and the needs of the program.
  • Other duties as assigned.

WORKSHOP FACILITATION, OUTREACH & RECRUITMENT (15%)

  • Delivers online pre-employment and life skills workshops to youth job seekers to improve their job search and employment maintenance skills.
  • Participates in the recruitment of new youth participants through community outreach.
  • Presents the CTC program to community partners and applicants ensuring that they understand the program objectives and time requirements.
  • Prepares and submits outreach activities in a weekly job development report.
  • Other duties as assigned.

Qualifications

  • Post-secondary degree or diploma in human services, business, marketing, or related field preferred, or an equivalent combination of education and experience is required.
  • A minimum of 2 years’ direct service experience in job development, job coaching and/or recruitment with a proven track record of achieving targets. Candidates who possess the above qualifications and placement experience/vocational counselling with multi-barriered individuals and youth in particular, will be prioritized.
  • Must possess a valid Ontario G driver’s licence and have a reliable vehicle to perform key work functions that require travel across the GTHA. Must also be equipped to work professionally from home with a private work-from-home space and reliable, high-speed internet connection to perform remote job functions.
  • Proven track record in a results-driven environment and solid experience in meeting or exceeding targets is required.
  • Previous experience maintaining a case load of clients and working with government-funded programs considered an asset.
  • Strong connections and familiarity with community partners and local employers considered an asset.
  • Understanding of and ability to effectively apply the principles of the sales process to generate job leads and secure positions for clients.
  • Excellent communication skills with the confidence to engage employers and youth remotely and on-site in the development of meaningful training plans with defined steps and outcomes.
  • Knowledge of the current labour market trends, the impact of COVID-19 on the labour market, job search techniques and employment research methods.
  • A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
  • Exceptional customer service skills with ability to uphold the organization’s service standards and policies.
  • Flexible and positive approach to work and willingness to take initiative to lend assistance where needed to ensure that the team is successful in meeting project goals.
  • Proven ability to work independently and build strong working team relationships.
  • Punctual, self-motivated, and self-directed.
  • Ability to maintain sensitive information, exhibit tact, diplomacy, and good judgment, with exacting standards of professionalism, ethics, and confidentiality.
  • Advanced proficiency in Microsoft suite of products, including Word, PowerPoint and Excel, as well as Zoom, and Outlook 365 applications, including Teams and SharePoint. Must also possess aptitude and willingness to learn and work with new online systems and technologies.
  • Must be fully vaccinated (two doses) against COVID-19. The successful candidate will be required to submit official documentation to confirm vaccination status prior to job offer.

 

The Career Foundation’s Commitment:

The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

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