Job Posting 86287

Housing Support Worker
Dixie Bloor Neighbourhood Centre
Halton / Peel area
closed 4 days ago (Mon, 8 Aug)
full time - temporary / contract  •  $27.00/Hour

POSITION: Housing Support Worker
PROGRAM: Settlement Program
WORK HOURS: 35 Hours/Week
RATE OF PAY: $27.00/Hour
EMPLOYMENT TERM: Contract up to 18 Months

DBNC is an accredited, non-profit organization providing support services to residents of Mississauga including newcomers to Canada, youth, seniors, and families. As a part of a progressive team, you will have the opportunity to make a positive difference in the communities we serve, in an environment of continuous learning with development opportunities.

The Community Housing Support Worker is a social worker, or equivalent, who assists homeless individuals, including men, families, and/or youth in precarious housing to find, get and keep permanent housing in the community.


  • Help individuals and/or families seek and secure permanent housing.
  • Short-term counselling and /or connection to long-term resources for counselling.
  • Build connections to community resources.
  • Skills development and management to promote independent living.
  • Landlord relationship building.
  • Acts as a liaison between clients, government departments, and cultural/community groups.
  • Facilitate group sessions and prepare presentations on housing-related topics, evictions, landlord/tenant rights, money management
  • Collects statistics; submits monthly reports and inputs client data into an agency database (CRM).
  • Assertively engage with clients to secure housing, secure income assistance if necessary, assist with leases, deposits, setting up utilities, and signing of leases.
  • Conduct housing searches and build inventory lists of available housing units for candidates
  • Provide referrals and resources to individuals or families, assist with problem-solving and address immediate needs
  • Act as a resource to, and advocate for individuals and families
  • Collect and display accurate resource information on housing advocacy for clients
  • Collect information on, and participate in, team, agency, and partner communication on systemic housing issues.
  • Attend internal staff meetings and staff training as required.
  • Other duties as assigned.


  • Post-secondary education in Social Services or related area of study
  • 2+ years of working experience providing enhanced case management in a community-based housing or related agency
  • Current and up-to-date knowledge of social services and social laws
  • Knowledge of and sensitivity to the multicultural communities
  • Knowledge of gender-based violence, anti-oppression principles, and trauma-informed approaches
  • Demonstrated understanding of the Housing Help sector’s intersection with other sectors and issues being faced by at-risk and diverse populations
  • Extensive knowledge of community-based resources and government agencies for low-income people, including income through Ontario Works, Ontario Disability Support Program, Old Age Security
  • Practical knowledge of best practices of the housing help sector, the Housing First model, the Landlord, and Tenant Act, the Residential Tenancies Act, the Housing Services Act, and all other relevant legislation
  • Knowledge of group process and facilitation techniques.
  • Proficiency in a second language, preferably Ukrainian, Dari/Farsi, or Pashto
  • Excellent communication skills, oral and written proficiency in English
  • Responds to stressful situations in a calm, collected, and professional manner
  • Must be proactive, resourceful, and possess the ability to resolve complex client concerns
  • Legally eligible to work in Canada
  • Mandatory police check - completed within the last six months

Please submit a resume and cover letter with reference no: 022-057 in the subject line by August 8th,2022 to 
(Applications with the reference number will only be considered)

Human Resources Department
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9

DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.

DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons.

Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act).



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