Job Posting 86324

Intensive In Home And Community Support Worker
Child Development Institute
Toronto Metro area
closes in 14 days (Wed, 31 Aug)
full time  •  54,513

REPORTING TO:                              Senior Manager, Intake, School-Based Programs and Intensive Services


JOB TYPE:                                        Full-Time, Permanent (40 hrs/wk) – OPSEU Bargaining Unit




LOCATION:                                      Toronto




Child Development Institute (CDI) is a leading children’s mental health agency in the City of Toronto offering a range of services to approximately 3,000 children ages 0‐12, youth ages 13-18 and their families each year. Our mission is to promote and support the healthy development of children and to strengthen the families and communities in which they live. We provide four streams of service to families in need: early intervention, family violence, healthy child development and specialized mental health services for children and youth with learning disabilities.


Position Summary

Child Development Institute (CDI) is seeking a suitably qualified individual to fill a vacancy for an Intensive in Home and Community Support Worker. The role will provide a variety of duties to support ICHS program to deliver best practises and services. The ideal candidate will have sound knowledge and experience in the children’s mental health field including child abuse and family violence. 


This position is within the OPSEU bargaining unit. 



  1. Assesses, develops and implements appropriate interventions for high needs, at risk children who require Intensive home and community support. Manages a caseload of clients providing services on an intensive basis in the home and community.
  2. Working within a strength based model to develop, plan and implement therapeutic skill building interventions for children experiencing internalizing and externalizing issues. Plan and implement individualized behaviour modification interventions, and pro-social skills curriculums and interventions; e.g., problem-solving, anger management, community responsibility, increased impulse control, appropriate peer relations, problem-solving skills, identification and appropriate verbalization of feelings, conflict resolution etc.) and monitor progress through collaboration with school personnel, family, and others involved in the child’s treatment.
  3. A portion of ICHS caseload are clients enrolled in CDI latency aged day treatment classroom. This includes supporting the day-to-day functioning of the classroom as needed as well as collaborating and supporting classroom staff.
  4. Prepares services based on written developmental and eco-systemic assessments, from multiple perspectives and assessment instruments such as BCFPI and CBCL.
  5. Planning, implementing and participation in therapeutic group programming and recreational activities.
  6. Collaborate and participate in case conferences with other organizations in developing effective intervention plans geared at supporting the children and their family (including day care providers and schools).
  7. Assess safety, and help caregiver’s structure home and community environments and implement strategies designed to promote safety.
  8. Provide a range of psychoeducational and advocacy services to family members that are consistent with the families’ values, learning styles, lifestyle, circumstances and culture.
  9. Work with families on increasing motivation and employ motivation enhancement strategies.
  10. Utilize a variety of teaching techniques to promote skill development and emotion regulation.
  11. Acts as a role model and coach and helps facilitate research based relational cognitive/behavioural, developmental and age appropriate behaviour management techniques to help facilitate behaviour change.
  12. Collaborate and advocate for and help facilitate accessing resources/services to help meet the families needs (housing, transportation, food, supports, community resources) that are directly related to families’ goals while teaching and empowering families to self –advocate.
  13. Facilitates meetings to enlist existing supports in determining and meeting service objectives and to identify additional resources and supports.
  14. Assess referrals to the program in collaboration with the team and manager.
  15. Monitors, evaluates and modifies interventions as appropriate to ensure service effectiveness.
  16. Maintains agency records (CYSIS and client files) as required. This includes assessment, treatment reviews, discharge reports, case notes, statistics, and other documentation, as required by agency standards.
  17. Assists in research activities, program planning and evaluation as required.
  18. Provide services primarily in client’s homes and travel to other community locations.
  19. Schedule sessions at times that are convenient for families and at times when problems are likely to occur including early morning, evenings, weekends and holidays. Maintain a flexible workweek.
  20. May provided transitional support and follow-up contact after discharge as required.
  21. Provides crisis prevention, de- escalation and intervention to clients and to support other staff as required.
  22. Develops an effective working relationship with parents, staff, day treatment classroom staff, TDSB/TCDSB teachers and personnel, other mental health service providers, and community agencies. 
  23. Ensures internal policies and procedures are in adherence.
  24. Liaise with internal staff and consult with other CDI staff, to ensure appropriate communication and coordination for internal program referrals.
  25. Participates in peer on call safety and support system for ICHS staff team.
  26. Performs other duties as assigned in the interest of the agency


Minimum Qualifications and skills

  • A CYC College Diploma or Degree, a minimum 5 years’ experience in children’s mental health.
  • A demonstrated ability to work from a strength-based, relational, collaborative perspective with clients and families with complex needs, including social, emotional and behavioural issues, trauma, relational struggles, anxiety, depression and learning disabilities.
  • Knowledge and experience working with children, with social-emotional and behavioural difficulties, ages 0-12 in a community based (family) setting.  Experience working with school staff and/or in a multi-disciplinary setting.  Experience in working with high-risk families.
  • A proven understanding of a milieu environment, crisis management and safety promotion.
  • Sound knowledge and/or experience in the children’s mental health field and an ability to manage the emotional and behavioural challenges of clients.
  • Sound understanding of child development, family functioning, parenting issues and trauma, including child abuse and family violence. 
  • Sound knowledge of current evidence informed social/ behavioural skill building approaches to promote child emotion regulation and parenting efficacy within the scope of practice of Child & Youth work. 
  • Demonstrated confidence, self-direction and sound judgement in the role of ICHS Worker.  Ability to work independently in the client’s home with minimal supervision as well as collaboratively within an interdisciplinary team.
  • Ability to work flexible hours including early mornings, evenings, occasional weekend and holidays.
  • Strong ability to communicate concise, accurate information in verbal and written reporting.
  • Maintain confidentiality in all aspects of job (written/verbal/implied).
  • Strong organizational, problem solving and decision making skills.
  • Demonstrated ability to multi task, probe, analyze and problem solve issues.
  • Be a dedicated and flexible team player, able to interact with team members, and colleagues at all levels of the organization and external partners.
  • Demonstrated experience working from an anti-oppressive framework with children and families from diverse ethno-cultural and socio-economic backgrounds including children with diverse developmental, intellectual abilities and racialized communities.
  • CPI certification an asset.
  • Current Police Check, including vulnerable screening.
  • Valid First Aid and CPR an asset.
  • Second language an asset.
  • Proficient with MS Office Suite (intermediate in MS Excel).
  • Valid drivers licence, a vehicle in good working condition


Working conditions

  • Governed by concurrent and dynamic deadlines, despite conflicting priorities and frequent interruptions.
  • The noise level in the work environment is usually moderate.
  • Occasional travel to CDI locations.
  • Extensive daily travel to client’s homes, and other community locations.
  • Work is primarily conducted in client homes and community settings.
  • Fast-paced work environment.
  • Involves exposure to tobacco smoke, domestic animals, household pests, and other conditions common to domestic environments.
  • Frequent contact with staff and non-staff (e.g. client families, referring agencies, community professionals, community programs/agencies).
  • Occasionally required to work overtime in order to meet deadlines.


Thank you in advance for your interest. However, due to the volume of resumes received, only those candidates selected for interviews will be contacted.


Diversity and Inclusion:  

Child Development Institute is an Equal Opportunity Employer.  We value inclusivity & diversity in the workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

  • First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
  • members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
  • persons with visible and/or invisible (physical and/or mental) disabilities; and
  • persons of marginalized sexual orientations, gender identities, and gender expressions.


We recognize that many of these identities intersect and that therefore, diversity and inclusion can be complex. We value the contributions that each person brings, and are committed to ensuring full and equal participation for all in our community.



Child Development Institute is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Child Development Institute will provide accommodations throughout the recruitment & selection process to applicants with disabilities.  During any stage of the recruitment process, please notify Human Resources of the nature of any accommodation(s) you may require.   Any information received relating to accommodation measures will be addressed confidentially.


All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.


Note: All CDI employees are required to be fully vaccinated as a condition of hire in accordance with CDI Mandatory Vaccination Policy. 






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