Job Posting 86529

Program Coordinator
Vancouver & Lower Mainland
Vancouver, BC
closes in 5 days (Mon, 15 Aug)
full time  •  $27.32 - $28.98 per hour

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Career and Youth Services

Program: Foreign Credential Recognition (FCR) Project

Employment Type: Permanent Full-Time

Number of Position: 1

About the Position:

The Program Coordinator engages with various internal and external stakeholders to promote the Foreign Credential Recognition (FCR) Project in the community and recruits new Project participants. The Program Coordinator also performs as a case manager to intake and support participants to achieve their FCR goals and find employment based on operational needs. 

Reports to: Program Manager

Key Duties & Responsibilities:

  • Coordinates and implements the program according to the service contract
  • Ensures quality services and outcomes program are delivered
  • Delivers program services in achieving measurable objectives and outcomes
  • Provides case management support to program participants, such as conducting needs assessments by using a variety of assessment tools
  • Develops and monitors accreditation action plans with participants
  • Works with instructors to track learning pace and progress of participants
  • Builds connections within the industry sectors (such as dentistry) in order to locate suitable work placement and job openings for participants
  • Coordinates and participates in events to connect participants, instructors and employers/mentors
  • Collects data and prepares reports relating to the program
  • Communicates with and outreaches to service providers and community partners for marketing and participant referrals
  • Provides individualized employment support to participants in order to enhance their employment outcomes
  • Provides ongoing support to participants to ensure that participant FCR goals, employment objectives, and employment targets are being met
  • Provides professional mentoring or networking opportunities for participants to continually enhance their employability
  • Keeps track of participants’ licensing and employment progress and provides regular follow up to support and guide every case managed participant
  • Provides participants with job maintenance support in order to achieve sustainable and permanent employment after the FCR process
  • Follows up with participants on a consistent basis to support, guide, and motivate their licensing employment outcomes
  • Other related duties as assigned by the Program Manager 

Qualifications & Experience:

  • Post-secondary degree in communications, marketing, social work, psychology, sociology, and/or career and employment development
  • Dentistry work experience is an asset
  • Certified Career Development Practitioner (CCDP) or equivalent designation is an asset
  • Minimum of three years’ work experience in the social services and employment sector
  • Experience in coordinating and implementing programs
  • Experience in building partnerships with community agencies and other stakeholders
  • Experience in career counselling and FCR processes 
  • Experience working with diverse and multicultural clientele facing complex social barriers
  • Knowledge of intercultural and social issues
  • Knowledge of the local labour market
  • Knowledge of employment trends and information

Job Skills & Abilities:

  • Excellent written and oral communication skills
  • Additional languages are considered an asset
  • Excellent interpersonal skills
  • Excellent time management skills
  • Excellent problem solving and decision-making skills
  • Excellent technical skills in MS Office and web-based applications
  • Ability to multitask
  • Ability to communicate effectively with service providers and stakeholders
  • Ability to work independently and as a part of a team
  • Ability to leverage community resources in supporting clients

Other Requirements:

  • Criminal Record Check Required
  • Ability to work evenings and weekends as required


About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

  • paid time off ‘monthly wellness days’ (up to 12 days per year)
  • additional agency holidays (3 additional statutory holidays)
  • 2 weeks annual vacation (starting) and up to 5 weeks (maximum)
  • company-funded pension (GRRSP)
  • extended health & dental plan
  • employee & family assistance programs
  • access to wellness programs (such as subscription to Headspace) , and more


S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.


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