Family Services of Peel (FSP) is a progressive, multi-service Agency offering a dynamic work environment & culture. Are you interested in working at an organization that is committed to excellence and adds value to the community? We offer a competitive compensation and benefits package, professional development and training, and opportunities for advancement. Peel has a highly diverse and rapidly growing population of more than one million people and includes Mississauga, Brampton and Caledon. Applications are currently being accepted for a full-time (35-hours/week) Employment Coordinator in the Employment Ontario (EO) program.

Job Purpose:

Employment Ontario (EO) is an employment service model which assists individuals in their job search efforts by obtaining training, skills and experience. The program connects people looking for work with employers seeking workers. The Employment Coordinator will provide services to improve the employability of clients by supporting individuals in accessing resources, services and training programs to enable individuals to acquire skills for sustainable jobs through providing labour market and employment services. The Employment Coordinator responds to the employment needs of individuals and the skilled labour needs of employers, assists individuals to identify their employment goals, and develops a service plan and coaches them through the job search process. A strong customer service approach is essential in this position. This job is contingent on availability of funding.

Job Responsibilities:

JOB DEVELOPMENT

• Understand the Performance Management model and the Service Quality Standard and its composition, and actively work with the employment team to attain, maintain, and exceed standards and Key Performance Indicators (KPIs) in streams A, B, or C (weekly, bi-weekly, monthly)
• Meet regularly with clients to monitor their progress
• Establish and foster relationships with employers
• Organize work placements according to streams (with or without incentives)
• Conduct cold calls with employers and community partners
• Organize information sessions, networking, professional development and career related activities for clients and employers
• Implement marketing strategies and attend promotional activities
• Provide information to qualified employers about financial incentives
• Support employers with identifying and resolving workplace issues or concerns regarding clients and placements
• Facilitate an assessment of employers’ workplace capacity to determine their ability to provide positive a work experience and training for clients in a safe work environment
• Provide direct job matching for clients
• Monitor work placements
• Work with employers to ensure compliance with all applicable legislation, including federal/provincial human rights legislation, regulations and other relevant standards
• Work with employers to make certain that they maintain appropriate WSIB or alternate workplace safety insurance coverage and have adequate third party general liability insurance as advised by their insurance broker.
• Collaborate with key employers to market and recruit through community initiatives
• Other duties as assigned

ADMINISTRATION AND OUTREACH

• Data Management: Input and maintain internal & external databases (in accordance with funding requirements) in accordance with established timeline
• Case Management: Complete case notes and update client and employer files in accordance with established timeline
• Contract Management: Administer and monitor work placement contracts and financial aspects including wage incentives and invoices
• Prepare monthly and statistical reports
• Coordinate and monitor support services for clients based on funding requirements
• Facilitate collection of client proof of employment documentation and complete employer evaluations
• Assist in the development of workshops and evaluations
• Contribute to the development of client forms and service delivery documentation
• Participate in outreach activities and represent the Agency on committees
• Develop and facilitate community engagement activities for community stakeholders
• Assist with the development of promotional material and communications to employers and clients
• Coordinate with community partners to develop and deliver workshops
• Other duties as assigned

EMPLOYMENT COUNSELLING

• Conduct consultations/needs assessments with clients to identify their needs and assist them in achieving their employment goals,
• Provide assistance with training essentials identified through Employment Action Plan
• Provide clients with one-on-one support and guidance to aid them in making informed decisions regarding their employment goals (Employability Assessment Model)
• Assist clients in developing employability skills that include but are not limited to job readiness skills, job search strategies, résumé and cover letter writing, interview preparation, and workplace culture
• Provide clients with appropriate resources and information and assist them with determining employment support needs and conduct community referrals
• Administer standardized assessments to determine client interests, aptitudes, abilities and career path
• Identify placement needs and assist clients with securing a work placement according to stream
• Process Second Career applications
• Develop, facilitate and coordinate employment-based workshops and information sessions for clients and promote services available at Family Services of Peel and within the community
• Participate in job fairs and hiring events internally and within the community
• Support and monitor clients progressing through their Employment Action Plan and monitor at appropriate intervals
• Provide clients with support and referrals to access programs and community services
• Assess clients’ need for additional supports such as rehabilitation, financial aid and/or vocational training
• Conduct follow-ups with clients and record outcomes
• Assist clients with connecting to mentors and coaches
• Liaise with Program Manager, Family Services of Peel staff, employers, and government and community agencies to facilitate clients’ progress
• Other duties as assigned for Team or Agency

Key Qualifications:

• Post-secondary degree or diploma in the areas of Human Services, Social Work, Business, or Career Counselling
• Strong networking skills and knowledge of employers in a range of sectors
• Excellent networking, presentation, and organizational skills
• Minimum of two (2) years paid work experience in the career services sector
• Demonstrated experience in sales, building partnerships, innovation, coaching and facilitating change
• Demonstrated experience working with individuals and facilitating groups for clients facing multiple barriers to employment
• Extensive knowledge of the Canadian labour market, Canadian workplace practices, job search strategies and techniques
• Familiarity with community social services, resources and knowledge of the Ontario Works Program
• Proven ability to work in a performance-based system with a solid record of accomplishment in meeting targets and outcomes
• Demonstrated knowledge in labour market, trends, sector skill gaps, and occupational requirements
• Demonstrated cultural competency; ability to work with diverse populations; understanding of immigrants, women and under/unemployed individuals; familiarity with gender equity issues and anti-racism strategies
• Superior written and verbal command of the English language
• Ability to maintain confidentiality and knowledge of privacy legislation
• Proven ability to work in changing environment, multi-tasking ability and time management skills
• Ability to work independently, as well as work collaboratively and effectively with all team members
• Strong computer skills (MS Office, internet, database management) and familiarity with social media
• As there may be a remote component to this job, the ability to work from home, consisting of a safe and private home office setting and the necessary technical equipment and high-speed Internet access for remote work
• Familiarity with virtual work platforms
• Flexibility to work from a variety of locations
• A valid Ontario driver’s license, clean driving record, appropriate insurance, and daily access to a reliable vehicle
• Additional language(s) an asset
• Flexibility to work days/evenings/week-ends

We welcome applications from all qualified persons. Please forward your letter of interest & resume to:

Human Resources Department

Family Services of Peel

Reference competition EO 0422-01 in subject line

5975 Whittle Road Suite 300

Mississauga ON L4Z 3N1

Fax         416.352.5396

E-mail   

We thank all applicants however only those selected for an interview will be contacted.

NO TELEPHONE CALLS PLEASE

Family Services of Peel is a community-based Agency that works to strengthen families, couples & individuals through counselling, education & support services. To ensure the highest standards of service for our clients, our staff are experienced & qualified professionals who reflect the richness of our diverse community. Our Counsellors adhere to the Code of Ethics of the Counselling & Social Work profession. We invite you to visit our website to learn more about our Agency & our range of programs & services at www.fspeel.org

As a member of this dynamic Agency, staff will be asked to undertake & lead special assignments. This may include participation in fundraising, strategic planning & other related activities which contribute to the continuous transformation of Family Services of Peel. 

Family Services of Peel is dedicated to building an inclusive community with a shared purpose, and we strive to represent the values of respect, collaboration and diversity.  We have a strong commitment to employment equity and follow this commitment throughout our recruitment and selection process. 

Family Services of Peel is an equal opportunity employer and we are committed to inclusive, barrier-free recruitment and selection processes and work environment. We especially welcome applications from Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, women, and persons who identify as 2SLGBTQ+. We also encourage applications from persons with disabilities, and will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all the stages of the recruitment and selection process.  All information that is received in regards to accommodations will be kept confidential.

We acknowledge the Haudenosaunee, Anishinabek, and Huron Wendat Indigenous territories, covered by ‘Treaty 13’, also known as the Toronto Purchase.  We recognize and deeply appreciate their historic connection to this place.

It is Family Services of Peel’s policy to recruit and select applicants for employment solely on the basis of qualifications. In accordance with privacy legislation, by submitting your application you are providing your consent for the recruiter to conduct employment references.