Position Overview: The Programs Manager reports to and works under the supervision and guidance of the Programs and Services Director. The Programs Manager’s goal is to fulfill our mission of promoting alpine experiences, knowledge and culture through overseeing the adventures portfolio. This portfolio includes planning camps and supervising the Mountain Adventure Coordinator. The successful candidate must be able to work collaboratively with all ACC personnel, sections, volunteers, partners, and committees to create a positive and inclusive culture for all ACC members.

This position is a 37.5 hours/week; Mon-Fri, salaried manager level position with a comprehensive benefits plan (effective following a 3-month probationary period). The role will, at times, require work outside of typical office hours in order to ensure programs run smoothly. This position is based out of the ACC Clubhouse in Canmore, Alberta.

About the ACC: The ACC is a not-for-profit organization established in 1906 that has grown to include 33 backcountry huts and 24 volunteer run sections across the country. We also run seasonal programs such as our annual General Mountaineering Camp as well as Shadow Lake Lodge, our hostel in Canmore and our newly acquired Twin Falls Tea House. We have a rich history in Canadian Mountaineering and a dynamic team at the office to manage our diverse portfolios.

Application Period Opens:

Tuesday, August 2, 2022

Application Period Ends:

Saturday August 27,  2022 at midnight

Start Date:

As soon as possible

How to apply:

Email your resume and cover letter to Human Resources at before the application deadline

Main Tasks:

• Planning ACC’s Annual General Mountaineering Camp, including budgeting, projections and ground logistics for the Camp
• Managing and supporting the Mountain Adventure Coordinator
• Writing, updating, and maintaining policies for the programs department
• Ensuring goals and activities of adventures align with the ACC strategic plan
• Developing long-term programs portfolio goals based on the ACC strategic plan
• Resolving participant or staff complaints or issues with programs or adventures
• Working with the leadership committee on annual Leadership Courses
• Working with safety committee on documenting incidents and creating learnables
• Communicating with the marketing department about advertising camps (dispatch, social, outpost, blogs etc) and about program sponsors / partnerships
• Ensuring adventure enrollment complies with ACC and parks policies
• Preparing and submitting permit applications to respective governing bodies
• Working with the Delesalle committee grant to implement camp

Qualifications and Relevant Skills:

• Degree in business administration, adventure tourism or related field
• Exceptional leadership, time management, facilitation, and organizational skills
• Prior experience in a management role
• Experience working in the guiding industry and under ACMG guidelines and protocols
• Prior experience in program management experience and/or event planning
• Proven written and verbal communication experience
• Competency in Office 365 applications including SharePoint, Word, Excel, and Outlook.
• Overall knowledge and understanding of website formatting and html
• Understanding of the areas where we operate our programs
• Mountaineering experience and skills
• Excellent problem-solving ability

*Due to the nature of the job and requirement to go into the office we require that the successful candidate be fully vaccinated for Covid 19 (at least two vaccinations).