Job Posting 87409

Lead, Education
SafeLink Alberta
Calgary area
closed 12 days ago (Fri, 23 Sep)
full time

At SafeLink Alberta, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. SafeLink Alberta’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all that we do. Diversity is more than a commitment at SafeLink Alberta - it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and any other difference that makes us all unique.


We are seeking a Lead, Education who will be responsible for overseeing the daily operations of the education team through creating, implementing, and evaluating education programs focused on reducing the risks associated with sexual activity and substance use within our key population communities. The Lead, Education will work with the Education Coordinators to identify and implement best practices and evidence-based strategies to support the Manager, Education in the building of policy and practice guidelines, and to help develop the capacity, skills, and knowledge of community members, frontline service providers, and leadership professionals through education and workshops.


This position will be based out of the SafeLink Alberta operational site in Calgary, Alberta however services will be provided across our provincial catchment area, including Calgary, Medicine Hat, and rural communities in the Calgary and Southern Alberta health zones. While hours of operation are generally Monday to Friday 8:00am to 4:00pm, flexibility to deliver education sessions and to attend community events and meetings during evenings and weekends will be necessary.


Key Accountabilities 


Leadership and Staff Supervision

  • Support the Manager, Education in ongoing development of the education team.
  • Provide leadership and support to the Education Coordinators through direct daily supervision, coaching, scheduling and participating in weekly supervision meetings, and regular employee engagement reviews.
  • Review, approve, and monitor timesheets for direct reports.


Program Development and Community Engagement

  • Support direct reports who are working with people with lived/living experience (PWLLE) to develop project specific working groups to gain insight on the development of culturally appropriate and community specific knowledge. These working groups will provide input and guidance on project components including training content and methodology, non-stigmatizing language choices, prioritized target audiences for capacity building, evaluation design etc.
  • Support direct reports who are engaging with PWLLE for ongoing consultations and knowledge sharing to ensure education trainings are reflective of the community and their current needs.
  • Develop comprehensive knowledge translation opportunities and activities focused on reducing the risks associated with sexual activity and substance use within and for our key population communities, which include 2SLGBTQIA+ communities, ethnocultural communities, sex workers, Indigenous communities, and people who use substances.
  • Support the Manager, Education in the development of additional capacity building tools (e.g. resource tools, policy guidelines, toolkits) to support the work and policy development of external agencies working in these areas.
  • Continually monitor and update existing education modules to ensure they reflect up to date research, best practices, and community voices.
  • Participate in community and provincial networks, coalitions, and partnership building as required.
  • Identify and develop new partnerships based on key issues and needs.
  • Develop and maintain relationships with community partners to enhance service delivery models.


Education and Capacity Building    

  • Deliver trainings to build the capacity of community members, frontline service providers and community organizations, post-secondary students, and the general population as a prevention strategy to reduce the risks associated with sexual activity and substance use, address stigma, and ultimately lower barriers to service for key populations.
  • Research and maintain up to date and emerging information regarding population specific and harm reduction related issues.
  • Continually monitor regional, national, and international research to remain current on issues and research related to harm reduction, sexual health, and substance use.



  • Schedule and coordinate the resources needed to facilitate educational trainings.
  • Support the Manager, Education in the ongoing evaluation of education modules.
  • Support the Manager, Education in implementing workplans with direct reports to ensure the achievement of outputs and outcomes.
  • Provide assistance with program funding reports as requested.
  • Maintain program statistics and documentation and participate in ongoing program evaluation and reporting.


Qualifications /Key Competencies           

  • Degree in Human Services field with two (2) years of experience in the development and delivery of psychoeducation groups and/or workshops.
  • Two years program and staff supervision experience.
  • Experience in front-line service provision within the social services sector.
  • Proven proficiency in public speaking.
  • Effective oral and written communication skills.
  • Proven ability to develop, plan, and facilitate educational and community building workshops and groups (both virtually and in-person).
  • Demonstrated knowledge and experience in Community Development principles.
  • Good working knowledge of local service providers and community resources.
  • Demonstrated analytical and critical thinking skills with the ability to problem solve.
  • Proven ability to plan, organize, and prioritize competing tasks and timelines.
  • Strong knowledge of sexual diversity, sex work, and/or substance use issues is desirable.
  • A strengths-based, harm-reduction, and human rights-based philosophy of service provision.
  • Demonstrated cultural awareness and responsiveness in working across diverse populations.
  • High ethical standards and professionalism, with a demonstrated ability to adhere to strict confidentiality practices.
  • Non-Violent Crisis Intervention/MANDT, Suicide Intervention (ASIST), and current First Aid/CPR certification are an asset.
  • Provision of a criminal record check with vulnerable sector search is required. A positive criminal record check will not necessarily preclude a candidate from being hired - decisions will be made on an individual basis and all information will be kept confidential.
  • Access to reliable transportation and a valid driver’s license is required
  • The successful candidate may be required to show a proof of COVID-19 vaccination prior to their start date.



The salary for this position will be negotiated based on education and experience. Please include your salary expectations in your cover letter.


SafeLink Alberta offers a comprehensive health and dental benefits package, including access to EAP services and an RRSP matching program. Employees start at 3 weeks’ vacation per year, plus a complimentary week off between Christmas and New Year’s, and receive additional days off including personal days, sick days, and birthday. 


Application Details


We especially encourage applications from communities that are under-represented among our staff, such as people living with HIV, visible minorities, those with lived/living experience, and persons with culturally diverse backgrounds. We value your lived experience, and we encourage you to self-identify in your application should you feel comfortable doing so.


This position will remain open until a suitable candidate is found. Please send your cover letter, resume, and any other relevant material to support your application via email quoting job reference SLA – 169.


You must be available for in-person/online interviews. No phone calls please. We thank all applicants for their interest; however only those selected for an interview will be contacted.

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