Job Posting 87747

Program Manager - Kinnections Program
Urban Native Youth Association
Vancouver & Lower Mainland
closed 13 days ago (Fri, 23 Sep)
full time  •  $26.52 - $30.61/hour

Who we are:

UNYA has been supporting the health and wellbeing of Indigenous youth in the Metro Vancouver area for over 30 years. As a respected non-profit, charitable organization, we recognize Indigenous youth as experts in their own lives and strive to provide youth with programs and opportunities that are relevant and meaningful to them.

At Urban Native Youth Association (UNYA), we have developed a Philosophy of Care foundation, drawing from best practices. These philosophies are the grounding framework that shapes all of our decisions and every interaction we have with the youth we serve. Following these philosophies empowers our staff to meet youth where they are at, by giving them the ability to balance flexibility and structure. This allows us to meet our youth’s needs, and ensure that our youth experience a consistent quality of care across all UNYA programs. Our 5 key philosophies are Trauma-Informed Practice, Two-Eyed Seeing, Harm Reduction, Youth/Person-Centered Practice, and Culture as Therapy.


Highlights of this opportunity:

UNYA has a full-time employment opportunity for a Program Manager with our Kinnections Program. The Kinnections Program provides trained volunteer mentors, to Indigenous youth ages 16-19, who will engage their youth in positive social, recreational, and cultural activities. We focus on each youth’s unique strengths and support them in whatever area they need; such as life-skills, education, training, substance use, mental wellness, and physical health. The program aims to empower youth, and to provide them with the tools they need to make positive choices; helping them grow into strong, capable, and confident adults. The Program Manager will be responsible for developing and implementing recruitment strategies, screening applicants, monitoring matches, providing training opportunities to volunteers and youth, organizing and implementing activities for program participants, as well as providing whatever support is necessary to the youth and mentors to ensure success in the program. The position is 40 hours per week and regular hours will be Monday - Friday from 9am - 5pm. These hours will be adjusted occasionally based on the needs of the program. This position reports directly to the Director of Youth Programs.


Qualifications and Conditions:

  1. Bachelor’s degree in a relevant field, 2 years of related experience, and experience working with youth/the Indigenous community/non-profits, or, a combination of relevant education, training, and experience.
  2. Knowledge and experience in: volunteer recruitment, financial management, project management, coaching, mentoring, policy interpretation, and conflict resolution.
  3. Knowledge of the following modalities: culture as therapy, person-centered approach, family systems approach, and trauma-informed practice.
  4. Experience working with the Indigenous community, including knowledge of the generational impacts of the residential school system on families and communities. An understanding and willingness to participate in Indigenous ceremonies, practices, and protocols.
  5. Must demonstrate a good working knowledge of community youth resources in Vancouver.
  6. Demonstrated computer proficiency, including the ability to work with the Microsoft Office suite. Must demonstrate strong organizational, and written & oral communications skills – including the ability to prioritize and complete multiple tasks, compile accurate records, and prepare reports.
  7. Must have access to a safe & reliable vehicle, a Class 5 Driver’s License, and a Driver’s Abstract satisfactory to UNYA.
  8. Must have a criminal record check completed by and satisfactory to UNYA.
  9. Proof of Covid-19 vaccination will be required.
  10. Given the needs of the youth accessing our programs, priority will be given to qualified Indigenous, First Nations, Metis, Inuit candidates as per section 41 of the Human Rights code.

Duties and Responsibilities:

  1. Develop, organize, and implement recruitment strategies that are successful in obtaining volunteer mentors. Assess, screen, and train all mentors through established techniques. Provide ongoing support and supervision for mentors.
  2. Identify and establish contact with youth who may benefit from the program, respond to referrals, and consult with youth to identify their needs. As necessary, maintain a wait list while working to ensure that youth on the wait list are matched with appropriate mentors as soon as possible.
  3. Gather information related to each youth through established interviewing techniques and questionnaires, observing the youth, and soliciting information from other professionals involved with the youth. Evaluate information, and develop and implement a match-plan through the appropriate matching of the youth with a volunteer mentor.
  4. Provide one-on-one informal counselling and group counselling as required. Provide case management services and monitor youth’s progress; reassess match-plans on an ongoing basis to ensure youth are fully supported.
  5. Help plan and implement activities for the program, focused primarily on providing culturally appropriate mentoring opportunities for Indigenous youth, and connecting youth to relevant services and programs in the community.
  6. Create a safe space for all youth and staff by responding to behaviours and situations through a trauma informed lens, modelling respectful behaviour, and through thoughtful and fun interactions with staff and youth.
  7. Oversee the Youth Care Counsellor in the context of the work they provide for the Kinnections program, in their contracted 8 hours of support per week.
  8. Maintain appropriate statistical records, logs, case files, and client reports in order to meet both UNYA and its funder’s requirements. Maintain sound financial and office management. Oversee and monitor program expenditures, ensuring that the program remains within its allocated budgets. Prepare and submit financial reports.
  9. Respect and assure youth participants’ confidentiality in the community and with other service professionals. Respect and maintain the confidentiality of staff issues within the team, with the exception of UNYA Management.
  10. Perform any other duties deemed necessary by the Director of Youth Programs to ensure safe and productive operation of the Kinnections Program.

What we offer:

  • Compensation range: $26.52 - $30.61/hour
  • 40 hours a week
  • Comprehensive Benefits package
  • Vacation, Sick, and Wellness days
  • Access to our Employee Assistance Program (EAP) which consists of no-cost counselling services to UNYA staff
  • Support from UNYA’s Elder in Residence for cultural and spiritual guidance or teachings
  • Monthly Staff development

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