Encompass Support Services Society is an accredited, non-profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.
At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Métis and Inuit people who make Langley their home.
Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.
Our vision is to empower individuals, to connect people, and to enrich lives. We value community, integrity, excellence, accountability, dynamic leadership and culture, advocacy, diversity, empowerment and collaboration.
Programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.
We are currently looking for self-directed, engaging, empathetic Full Time Overnight Support Worker to join our growing team. Reporting to the Senior Support Worker, the Overnight Support Worker monitors and attends to the well-being and safety of all persons residing in specialized home support services during the night. Maintains a supportive, non-judgmental, inclusive, comfortable, clean and safe living environment. The program, located in Langley, is a 24-hour emergency receiving home for youth between the ages of 12 to 19 who are in need of short-term stabilization.
Overnight Support Workers work with some of the most vulnerable and complex youth in the care of, or on a Youth Agreement with the Ministry of Children and Family Development. Applicants should be able to demonstrate experience in meeting youth where they’re at, recognition of the ongoing influence of trauma and disconnection on the youth served and building on youth’s strengths and passions to create meaning. Delivery of these services must be provided with an understanding of the ongoing effects of trauma, isolation and vulnerability.
JOB POSTING # 2022-0100 OSW
DATE: August 16, 2022
POSITION: Permanent - Full -Time (Non-bargaining unit position)
HOURS OF WORK: 4 ON 4 OFF Rotating Schedule
Nights 10:30 PM–7:30 AM
SALARY RANGE: Grid 10, Step 2 - $22.68
BENEFITS: Extended Health, Dental, RRSP
VACATION: as per ESS policy
ANTICIPATED START DATE: ASAP
CLOSING: Open until filled
1. Monitors program participants and attends to any personal health needs that arise during the night.
2. Responds to emergencies in accordance with established policies and procedures including proper notifications and follow up procedures.
3. Performs housekeeping duties in support of health and safety regulations. This may include but is not limited to vacuuming, dusting, emptying garbage, sanitizing, cleaning and laundry. Reports maintenance needs to the supervisor.
4. Supports and advocates for program participants to meet their personal needs and goals by providing supportive advice and access to resources.
5. Maintains professional boundaries with program participants.
6. Prepares and supports program participants in healthy living practices such as daily hygiene, and breakfast preparation.
7. Monitors program participant’s medications in accordance with established policy and training.
8. Ensures that logbooks and other documentation such as charts and incident reports are legible and completed in a timely manner.
9. Secures the building by arming alarms, locking doors and windows.
10. Reviews any external Youth Justice Act conditions with participants and reports appropriate breaches of conditions to authorities as required.
11. Performs other related duties as required.
We are interested in candidates with the following Qualifications
1. Education and Knowledge
-Current knowledge of issues and resources to support participants
-Primary source credential verification
2. Training and Experience
-Six (6) months recent related experience.
-Or an equivalent combination of education, training and experience
-Current First Aid
3. Skills and Abilities
-Effective verbal and written communication skills.
-Effective problem-solving, conflict resolution and crisis intervention skills
-Ability to be flexible, resourceful and possess good time management skills.
-Ability to function as an independent self-starter with limited “on-site” supervision
-Demonstrated knowledge and application of trauma-informed and culturally safe principles of care;
- Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (such as the Mental Health Act; Adult Guardianship Act;; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act);
- Effective listening and consensus building skills that promote communication and a cooperative approach to problem solving and decision making;
- Ability to work effectively with others in a multicultural environment, independently and as part of a team, including understanding the frameworks of other disciplines;
- Ability to maintain professional integrity, boundaries, and confidentiality;
- Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners; and
- Knowledge of systemic issues and risk factors facing under represented groups including LGBTQ2S+ and Indigenous youth and young adults;
- Knowledge and respect of the diversity of the BC population
4. Other Information
-Criminal Record check
-Possesses a valid BC Class 5 Drivers’ license, have a reliable vehicle, Business Insurance and acceptable drivers abstract. (mileage paid for work use)
At Encompass Support Services Society, equity, diversity, and inclusion at the core of who we are. These principles guide us in our programs and services and in fostering an environment of dignity, respect and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.
Encompass Support Services Society follows the guidelines of the Public Health Officer and WorkSafeBC to ensure all our employees, contractors and volunteers are welcomed into a safe environment.
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