Job Posting 87880

Harm Reduction Outreach Worker
SafeLink Alberta
Southern Alberta
Medicine Hat, AB
closes in 5 days (Fri, 7 Oct)
full time  •  $40,211 - $49,396

At SafeLink Alberta, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. SafeLink Alberta’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all that we do. Diversity is more than a commitment at SafeLink Alberta - it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and any other difference that makes us all unique.


We are seeking Harm Reduction Outreach Workers who will be responsible for delivering comprehensive and individualized support services to clients based on our mission to reduce the harms associated with sexual activity and substance use. This includes working with those living with or affected by HIV, HCV, and other STBBI’s, with adults involved in sex work, and with individuals who use substances. The focus of service delivery is to enhance participant safety, well-being, and connection to health and social services. Program activities include assessment, goal setting, intervention, education, emotional support, community-based outreach, system navigation, advocacy, and assistance with basic needs. Support services are available over the phone, virtually, and in person. The role also includes providing client support in the Medicine Hat drop-in space as well as outside the agency through street and community-based outreach.


This is a full-time position (35 hours a week), located in Medicine Hat, working primarily Monday to Friday. A flexible schedule including day, evening, and weekend availability will be required, particularly for outreach and community event attendance. The position will report directly to the Lead, Outreach and Peer Support within Medicine Hat Support Services.



Key Responsibilities 



  • Provide people who use drugs (PWUD) and people living with or affected by sexually transmitted and blood borne infections (STBBIs) with supports, education, and safer substance use and safer sex supplies
  • Assess client needs in the areas of health, housing, income, social support, legal, substance use, and basic needs
  • Connect PWUD and individuals living with HIV/HCV with supports and resources in the community, and advocate on behalf of clients to address barriers to service
  • With the support of the Lead, Outreach and Peer Support and in collaboration with team members, facilitate case discussions to support knowledge development and client-centered care
  • Conduct substance use debris mitigation in community spaces
  • Provide in-office and community street-based outreach as required
  • Prepare and distribute population specific harm reduction tools and safety information
  • In collaboration with the Lead, Outreach and Peer Support and Manager, Medicine Hat Support Services, develop and maintain inter-agency collaborative relationships with community partners to enhance service delivery and outreach to program target populations
  • Coordinate network of services on behalf of clients by bridging communication gaps between client and services providers
  • Understand and communicate key agency positions and values in a professional and situation-appropriate manner


Education & Capacity Building

  • Maintain and enhance knowledge of emerging information and trends related to sexual health, substance use, social determinants of health, and the specific challenges faced by our priority populations through ongoing self-directed learning.
  • Provide education about substance use, sexual health, and harm reduction to key populations in within Southeastern Alberta.


Evaluation & Administration

  • Maintain program statistics, documentation, and participate in ongoing program evaluation and reporting.
  • Continuously monitor quality improvement and evaluation of client files and provide information on potential areas of development.
  • Participate as a collaborative and supportive team member of the Medicine Hat Support Services team.


 Qualifications /Key Competencies                                                                                                                                 

  • Minimum Human Services degree and two years’ experience providing frontline services. A combination of equivalent experience and education may be considered. People with lived experience are encouraged to apply.
  • Understanding of harm reduction practices, and the needs of persons who use drugs and those at risk of or affected by HIV or HCV.
  • Knowledge of HIV, HCV, and other STBBI prevention, testing, and treatment an asset.
  • Foundational knowledge of and orientation to intersectionality, trauma-informed, and anti-oppressive practice frameworks.
  • Strong knowledge of mental health and addictions-related issues and interventions necessary.
  • Thorough knowledge of local social service programs and community resources an asset.
  • High ethical standards and professionalism with a demonstrated ability to maintain confidentiality and appropriate boundaries.
  • Works well under pressure and in stressful situations.
  • Current Non-Violent Crisis Intervention (NVCI) or MANDT, Suicide Intervention (ASIST), and First Aid/CPR certifications an asset.
  • Provision of a criminal security check with vulnerable sector search every three years. A positive criminal record check will not necessarily preclude a candidate from being hired - decisions will be made on an individual basis and all information will be kept confidential.
  • Ability to carry a backpack (up to 25lbs) and travel on foot year-round is required.
  • Valid driver’s license and access to reliable transportation is required.
  • The successful candidates may be required to show proof of COVID-19 vaccination prior to their start date.



The salary range for this position is $40,211 - $49,396.


SafeLink Alberta offers a comprehensive health and dental benefits package, including access to EAP services and an RRSP matching program. Employees start at 3 weeks’ vacation per year, plus a complimentary week off between Christmas and New Year’s, and receive additional days off including personal days, sick days, and birthday. 


Application Details


We especially encourage applications from communities that are under-represented among our staff, such as people living with HIV, visible minorities, those with lived/living experience, and persons with culturally diverse backgrounds. We value your lived experience, and we encourage you to self-identify in your application should you feel comfortable doing so.


This position will remain open until suitable candidates are found. Please send your cover letter, resume, and any other relevant material to support your application via email quoting job reference SLA – 174.


You must be available for in-person/online interviews. No phone calls please. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!