Job Posting 87881

Harm Reduction Outreach Worker
HIV Community Link
Calgary area
closes in 2 days (Fri, 7 Oct)
full time  •  40,211 - $49,396

At SafeLink Alberta, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. SafeLink Alberta’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all that we do. Diversity is more than a commitment at SafeLink Alberta - it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and any other difference that makes us all unique.


We are seeking Harm Reduction Outreach Workers who will be responsible for meeting the support needs of people who use drugs and those at risk of or affected by HIV, HCV, and other sexually transmitted and blood borne infections. Working within a harm reduction and human rights-based philosophy of care, this position assists clients to improve overall health outcomes, improve quality of life, and meet individualized goals. This position requires a passionate professional who is committed to developing supportive and respectful relationships through non-judgmental and client-centered service delivery. Key activities include in-office and street-level outreach, assistance with basic needs, distribution of safer sex and safer consumption supplies, advocacy, system navigation, and referrals.


This is a full-time position (35 hours a week), based out of the SafeLink Alberta operational site in Calgary, Alberta. However, services may also include rural communities in the Calgary Alberta health zone. While hours of operation are generally Monday to Friday 8:00am to 4:00pm, flexibility to conduct outreach events, attend community events, and meetings during evenings and weekends will be necessary. The position will report directly to the Lead, Outreach and Peer Support within Calgary Support Services.


Key Responsibilities 



  • Provide people who use drugs (PWUD) and people living with or affected by sexually transmitted and blood borne infections (STBBIs) with support, education, and prevention tools, including distribution of safer substance use and safer sex supplies.
  • Assess client needs in the areas of health, housing, income, social support, legal, substance use, and basic needs.
  • Connect PWUD and individuals living with HIV/HCV with supports and resources in the community, and advocate on behalf of clients to address barriers to service.
  • With the support of the Manager, Calgary Support Services and Lead, Outreach and Peer Support and in collaboration with team members, facilitate case discussions to support knowledge development and client-centered care.
  • Conduct substance use debris mitigation in community spaces.
  • Provide in-office and community street-based outreach as required.
  • Prepare and distribute population specific harm reduction tools and safety information.
  • In collaboration with the Manager, Calgary Support Services and Lead, Outreach and Peer Support, develop and maintain inter-agency collaborative relationships with community partners to enhance service delivery and outreach to program target populations.
  • Coordinate network of services on behalf of clients by bridging communication gaps between client and services providers.
  • Understand and communicate key agency positions and values in a professional and situation-appropriate manner.
  • Maintain program statistics, documentation, and participate in ongoing program evaluation and reporting.


Education & Capacity Building 

  • Maintain and enhance knowledge of emerging information and trends in substance-use and sexual health-related issues through ongoing self-directed learning 
  • Provide education about substance use, sexual health, and harm reduction to at-risk populations in Calgary, Alberta  


Evaluation & Administration 

  • Maintain program statistics, documentation, and participate in ongoing program evaluation and reporting.
  • Continuously monitor quality improvement and evaluation of client files and provide information on potential areas of development.
  • Participate as a collaborative and supportive team member of the Calgary Support Services team.


Qualifications/ Key Competencies

  • Minimum Human Services degree and two years’ experience providing frontline services. A combination of equivalent experience and education may be considered. People with lived experience are encouraged to apply.
  • Understanding of harm reduction practices, and the needs of persons who use drugs and those at risk of or affected by HIV or HCV.
  • Knowledge of HIV, HCV, and other STBBI prevention, testing, and treatment an asset.
  • Foundational knowledge of and orientation to intersectionality, trauma-informed, and anti-oppressive practice frameworks.
  • Strong knowledge of mental health and addictions-related issues and interventions necessary.
  • Thorough knowledge of local social service programs and community resources an asset.
  • High ethical standards and professionalism with a demonstrated ability to maintain confidentiality and appropriate boundaries.
  • Works well under pressure and in stressful situations.
  • Current Non-Violent Crisis Intervention (NVCI) or MANDT, Suicide Intervention (ASIST), and First Aid/CPR certifications an asset.
  • Provision of a criminal security check with vulnerable sector search every three years. A positive criminal record check will not necessarily preclude a candidate from being hired - decisions will be made on an individual basis and all information will be kept confidential.
  • Ability to carry a backpack (up to 25lbs) and travel on foot year-round is required.
  • The successful candidate may be required to show proof of COVID-19 vaccination prior to their start date.
  • Valid driver’s license and access to reliable transportation is required.



The salary range for this position is $40,211 - $49,396 per year.


SafeLink Alberta offers a comprehensive health and dental benefits package, including access to EAP services and an RRSP matching program. Employees start at 3 weeks’ vacation per year, plus a complimentary week off between Christmas and New Year’s, and receive additional days off including personal days, sick days, and birthday. 


Application Details


We especially encourage applications from communities that are under-represented among our staff, such as people living with HIV, visible minorities, those with lived/living experience, and persons with culturally diverse backgrounds. We value your lived experience, and we encourage you to self-identify in your application should you feel comfortable doing so.


This position will remain open until the suitable candidate is found. Please send your cover letter, resume, and any other relevant material to support your application via email to quoting job reference SLA – 175.


You must be available for in-person/online interviews. No phone calls please. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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