Job Posting 87919

Resettlement Community Navigator
Inter-Cultural Association of Greater Victoria
Vancouver Island & Coastal areas
closes in 3 days (Fri, 30 Sep)
full time  •  $23.98 per hour

Vacancy Posting – Competition #2022-08-12 RCN

Reposted date: September 12, 2022

Closing date: Ongoing posting until the position is filled

Position: Resettlement Community Navigator

Hours of work: 35 hours per week until March 31, 2023; and 17.5 hours per week April 1, 2023 to March 31, 2024

Contract period: September 1, 2022, to March 31, 2024

Work location: 102-808 Douglas Street, Victoria, BC

Rate of pay: $23.98 per hour (full benefits after successful completion of probation period)

The Inter-Cultural Association of Greater Victoria (ICA) helps immigrants and refugees meet their social, cultural, and economic goals. Comprised of dedicated staff and volunteers, ICA provides language instruction, support finding housing and employment and a range of other services. In addition, ICA actively engages our community to strengthen connections between immigrants and those born in Canada. Through our work, we build a strong, diverse, and vibrant community. ICA is a welcoming, passionate, and energetic organization that has had a positive impact in the Greater Victoria region for nearly 50 years.

Job description

Provides support to the Refugee Readiness Team on Vancouver Island (RRT-VI), an integrated multi-sectoral partnership of community stakeholders. The navigator organizes and facilitates workshops and orientations on topics relevant to the RRT and provides support as needed to subcontractors especially when concerned with matching housing offers and in-kind contributions to displaced Ukrainians and Afghan refugees. Works in close cooperation with the Refugee Readiness Coordinator (RRC). Serves all individuals, including BIPOC, LGBTQ2+ and Indigenous individuals, and those with diverse abilities. Reports to the Refugee Readiness Coordinator.


  • Minimum Grade 12 Diploma (Undergraduate Degree preferred) in related discipline on settlement/resettlement-related themes, family law, immigration and refugee studies, social work, intercultural studies, child and youth care or combination of education, training, and experience.
  • Direct experience with settlement/resettlement service delivery and case management, with a foundation in assessing vulnerable client needs.
  • Experience with cross-cultural conflict resolution and trauma informed practice principles.
  • Keen understanding of diversity issues to work with persons from diverse cultural and ethnic backgrounds on settlement/resettlement-related issues.
  • Two years’ work experience within social services, not-for-profit and/or multicultural environment. Experience in the health sector would be an asset.
  • Knowledge of community resources, particularly within the health or housing sector.
  • Experience working with immigrants and refugees and understanding immigration issues.
  • Proficiency in a settlement/resettlement language preferred. Especially Ukrainian, Farsi, or Pashto would be an asset.
  • Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
  • Employment requires proof of full vaccination status or exemption documentation.

Key duties and responsibilities

  • Participate in regular meetings with stakeholders and support the delivery of time-limited community-based projects.
  • Coordinate in-kind donations, volunteer offers, and housing offers and help with matching efforts through BC 211 and the Ukrainian Cultural Centre of Vancouver Island (UCCVI) for resettled refugees and displaced Ukrainians.
  • Provide guidance to Ukrainian Cultural Centre of Vancouver Island staff and volunteers to help with training of volunteers to vet housing offers or other service gap offers especially those not funded by IRCC or the Province.
  • Provide help to subcontractors with pop-up or special events.
  • Assist displaced Ukrainian and Afghan refugees with the navigation of healthcare system for example through Health Care Orientation workshops.
  • Plan, organize and facilitate workshops and orientations on topics relevant to the RRT, especially provide healthcare orientation workshops for resettled refugees and displaced Ukrainians.
  • Work with the RRC to achieve deliverables.
  • Co-produce communication materials based on RRT conducted research and community feedback in close collaboration with the RRC.
  • Co-produce reports and resources on housing, health, employment, and education in close collaboration with the RRC.
  • Use technology and technological systems (client management databases) and participate in training opportunities to learn new systems and stay up to date on systems requirements.
  • Create awareness of anti-oppressive/social justice issues.
  • Participate in settlement/resettlement-related training opportunities to stay current on issues impacting resettled refugees and displaced persons.
  • Participate in regular team and organization-wide staff meetings as well as some external meetings.
  • Follow all ICA policies and administrative procedures.
  • Other related duties as assigned.

Additional information

  • Some travel to community locations within Greater Victoria may be required. Occasional travel to locations in other parts of British Columbia and/or Canada for purposes like professional development, networking, or conferences may also be required.
  • Some work outside of regular office hours, including evenings and weekends, will be required. Flex time schedules will be made to accommodate non-regular work hours. All overtime must be approved in advance.
  • Valid BC driver’s license and access to a car would be an asset.
  • As conditions of hire, all successful candidates are required to provide proof of a current, clear criminal record check, including vulnerable populations check; completion of WHMIS training; and full vaccination status.

Submit a cover letter and current resume (in pdf. format), noting relevant qualifications, language proficiency, vaccination status and experience to the Inter-Cultural Association of Greater Victoria, Attention: HR Manager, via email to . This is an ongoing posting until the positions are filled. Please quote Competition #2022-08-12 RCN in the subject line.

Please note:  This is a unionized position subject to the terms and conditions of our Collective Agreement and of our funding agreements with various funders.  As per the Collective Agreement, internal applicants will be given consideration with respect to filling the position prior to external candidates being hired.  This position is open to applicants of all genders.  This position requires union membership.  Only short-listed applicants will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!