Job Posting 88099

Withdrawal Management Worker
St. Leonard's Community Services
Hamilton area
Brantford ON
closed 2 days ago (Fri, 30 Sep)
part time  •  Hourly wage: starting at $21.81 plus shift premium ($1 more per hour for weekend and overnight work)


St. Leonard’s Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.

Our Values

These aren’t just “lip-service” to us – we work and live by them.  If you do, too, we want to talk to you!

  • Inclusive – we value everyone and their unique perspectives and journeys
  • Compassionate – we care about our clients, our staff, partners, and the communities we serve
  • Collaborative – we work together to support our clients and community
  • Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
  • Innovative – we are open to change and continuous improvement
  • Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
  • Optimistic – we believe that everyone can accomplish their goals


Withdrawal Management Workers provide support to individuals withdrawing from alcohol and/or drugs within a non-medical, residential facility.  You are part of a collaborative team that ensures client safety and comfort at this early stage of their recovery.  You monitor client withdrawal symptoms, dispense medication as prescribed, support brief service plans and discharge plans, and assist with connection to ongoing service and supports.  You make a difference!   

A Withdrawal Management Worker:

  • Conducts telephone screening of clients prior to admission
  • Delivers brief, solution-focused interventions
  • Monitors withdrawal symptoms, documents client medications and alerts medical professionals to any issues which impact client’s safe withdrawal
  • Supports implementation of client support and/or discharge plans
  • Provides individual or group psychoeducation to enhance client motivation to change
  • Confidently redirects client behaviour to support a safe environment for all
  • Maintains a safe and clean facility

Hours of work: Static part-time schedule noted below. This is a repeating 6-week rotational schedule (scheduled to work 4 of 6 weekends, booked off 1 of 6 weekends, and on-call 1 of 6 weekends). 

Weekend 1: Friday, 7 pm-12 am Saturday, 7 pm-7 am
Weekend 2: Friday, Saturday, Sunday: on call 8 pm Friday to 8 pm Sunday
Weekend 3: Friday, 7 pm-12 am Saturday, 7 pm-7 am
Weekend 4: Friday, 12 am-8 am Saturday, 12 am-8 am
Weekend 5: Friday and Saturday - Off
Weekend 6: Friday, 12 am-8 am Saturday, 12 am-8 am

Training: Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development

A note about COVID-19:  Our Agency is committed to the safety of staff. We are following Public Health guidance on precautions regarding use of Personal Protective Equipment, screening of staff and clients, physical distancing, cleaning, hand hygiene, and testing.  If you are selected for an interview, we will answer any questions you may have on the precautions currently in place.


Hourly wage: starting at $21.81 plus shift premium ($1 more per hour for weekend and overnight work).

The Perks

  • A Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
  • An Employee Assistance Plan for all staff and their families
  • Paid Time Off for all staff
  • Fun events for all staff
  • Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
  • Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
  • An Agency committed to ensuring your physical and mental health/safety is paramount 


  • Have a college diploma or certificate in the Human/Social Services field (i.e., Personal Support Worker, Social Service Worker, Human Service Worker)
  • Have a minimum of 1-year combined education/experience in substance use, concurrent disorders and/or mental health settings, with residential experience preferred (recent experience in management of withdrawal from substances is preferred)
  • Be proficient in MS Office and be familiar with databases
  • Have access to reliable transportation
  • Be able to manage frequent exposure to vicarious traumatic stress
  • Proof of vaccination against COVID-19
  • Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense

Start date: as soon as possible

St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.  We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation.  The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant.  We are grateful to have the opportunity to work in this community, on this territory.  We also acknowledge that the settler population has been able to benefit from this beautiful land.  We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

The Agency values the diverse and intersectional identities of its clients and staff.  The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff.  The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

The Agency encourages applications from all qualified individuals.  If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.

Only those selected for an interview will be contacted.

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