Reporting to the Chief Executive Officer (CEO), the Homelessness Crisis Intervention Team (HCIT) Manager is responsible for program development; human resource management, financial resource management; delivery of services; assessments/tests tools; interpretations and treatment of residents of Turning Points Collaborative Societies programs and sites and in community.
The HCIT Manager will be responsible for developing a pilot program for a mental health/substance use outreach team to provide crisis intervention and support people who are unhoused in Turning Points Collaborative Society shelter program and in community. This position is part of a ten (10) month pilot program from November 2022 to August 2023.
They will lead their team to provide a range of supports, serving homeless/at risk individuals, many of whom are living with mental illness and substance use. the HCIT Manager participates with clients and residents in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. They work closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. They also provides daily supports including crisis intervention, and general problem solving. the HCIT Manager provides consultation to program partners and referral sources regarding issues relevant to the program.
KEY DUTIES & RESPONSIBILITIES:
Education and Knowledge:
Or combination of education, relevant experience, and training.
Occupational First Aid Level 1
Basic CPR certification
Food Safe certification
Managing Hostile Interactions, MANDT, CPI or Non-Violent Crisis Intervention certificate
Mental Health First Aid certificate
Trauma Informed Practice training
Naloxone administration training
Valid BC Driver’s License (class 5 or higher)
Turning Points Collaborative Society provides outreach, shelter services and various housing options for vulnerable people experiencing, or at risk of experiencing, homelessness in the Okanagan. We also offer employment programs, addictions recovery programs and affordable housing options. We believe in the inherent dignity of the people we serve and seek to support them as the experts in their own lives.
Our greatest strength is our people!
At Turning Points, we’re committed to building community, helping people and giving them all the tools they need to succeed. In order to do that, we need a great team of people who share our values, have excellent interpersonal skills and like helping others.
At Turning Points, diversity and inclusion are more than just words to us; they’re principles that drive us as an organization.
Our programs support people from various backgrounds, orientations, and ethnicities, and it’s vital that our staff reflects that same diversity. What’s more, lived experience is a powerful tool to help those facing marginalization and oppression, and varied perspectives help generate better ideas to provide better service.
For these reasons, we strongly encourage applications from the following underrepresented groups:
BIPOC (Black, Indigenous and People of Colour)
Trans, Two-Spirit, and Gender Expansive
What we offer:
Meaningful work where you’ll make a difference in peoples’ lives
Supportive work environments
Competitive compensation packages
Opportunities for professional growth
Membership in the Centre for Diversity and Inclusion (CCDI) and access to the hundreds of hours of training and resources that goes with it! "
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