Job Posting 88238

Transitional Case Manager, Exeter Site
CMHA Thames Valley Addiction & Mental Health Services
London area
Exeter, ON
closing today (Wed, 5 Oct)
full time  •  $22.33 to $25.71 per hour

Transitional Case Manager, Exeter Site

Full-time, Permanent (Benefitted)

Exeter, Ontario

- Application Deadline: October 5, 2022 -


We believe that everyone has the right to live with dignity, autonomy and independence in our community.

Our Case Management Program embodies this belief by supporting individuals experiencing mental illness or addictions to live as independently as possible, while working collaboratively with a Transitional Case Manager to build their support systems. As a Transitional Case Manager, you’ll also focus on assisting clients with connecting to their community and teaching life skills to help them to achieve their recovery goals.

Consider revitalizing your career and make a difference in your community by joining our team!



What you'll be making - $22.33 to $25.71 per hour, based on previous comparable experience.

When you'll work -  70 hours over two-week period; 8:30 am to 4:30 pm, Monday to Friday, with one unpaid hour for lunch. These hours may vary on occasion. 

What your benefits will be - After a 90-day waiting period, will be enrolled in the healthcare benefits plan.

Our Pension Plan - will be enrolled in the Healthcare of Ontario Pension Plan (HOOPP).

PSLRTA Notice - This posting characterizes this position as non-union.  However, please be aware that the organization has filed an Application under the Public Service Labour Relations Transition Act to determine whether (a) OPSEU will have bargaining rights for all its employees; or (b) OPSEU will lose its bargaining rights, with the result that all employees will become non-union.



  • Assist with short-term crisis management by providing an urgent/emergent response to clients in need of case management supports
  • In collaboration with clients, conduct a variety of assessments (skills, functional ability, needs, barriers, etc.)
  • Determine the impact of psychiatric symptoms on functioning
  • Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
  • Assist clients to explore options and consequences of different choices
  • Build on each client's personal strengths, abilities and resources
  • Help clients to work towards their vision of a positive personal future
  • Work in partnership with clients in all aspects of planning
  • Establish an intervention plan which includes expectations and responsibilities of the client, TCM, other supports (e.g. family) and resources, as well as the frequency and nature of interventions
  • Provide individual skill teaching and/or support clients to obtain the necessary skills training from other sources
  • Provide needed information and education about mental health, coping skills, services, resources, self-help and consumer initiatives/supports
  • Encourage and facilitate personal growth and development towards rehabilitation and recovery
  • Motivate clients to learn new skills and behaviours
  • Assist clients to identify and connect with personal/natural supports
  • Meet with clients regularly to work on specific goals until other permanent supports are in place
  • Assist in building positive working relationships across the service system
  • Participate in public education and advocacy
  • Have knowledge of range of crisis prevention and intervention approaches including:  crisis prevention strategies, crisis planning, crisis intervention, risk assessment, relapse prevention strategies, crisis services and hospital services



Vaccination Requirements

CMHA Thames Valley Addiction & Mental Health Services requires that all staff members be fully vaccinated against COVID-19, with the rare exemption of those individuals who cannot be vaccinated due to permitted approved exemptions (medical reasons or religious grounds as recognized in the Ontario Human Rights Code). Proof of full vaccination or approval of exemption, will be required; further details will be provided to those candidates moving forward in the recruitment process. 


Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.


We require the following qualifications:

  • Diploma or degree in a health, social service or a related discipline
  • Knowledge of serious mental illness and/or addiction and its impact on individuals
  • Experience working with individuals with a serious mental illness and/or addiction
  • Excellent knowledge of community resources in London-Middlesex
  • Basic computer skills
  • Valid driver’s license and access to a vehicle to carry out job duties
  • Adequate vehicle insurance to carry out job duties
  • Ability to attend work regularly

We prefer the following qualifications:

  • Current First Aid/CPR
  • Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

Submit your application by - October 5, 2022:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 


We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.R  

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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