Job Posting 88574

Support Attendant
The Salvation Army Vancouver Harbour Light
Vancouver & Lower Mainland
119 East Cordova Street, Vancouver, BC V6A 1K8
closes in 19 days (Mon, 19 Dec)
on-call / relief / casual  •  $23.88 per hour probationary and $24.63 per hour post-probationary

Position Purpose summary:


The Support Attendant is responsible for the supervision of clients/property through regular rounds of inspection.



  • Makes scheduled rounds of inspections, checks safety/security, monitors clients/residents and premises; maintains an atmosphere of calm, providing an unobtrusive presence
  • Understands and is aware of emergency/disaster procedures and follows through
  • Liaises with referral sources and other external agencies as needed (e.g. police, parole, urgent situations)
  • Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, and room/personal searches
  • Reports security problems to appropriate staff.
  • Ongoing enforcement of policies, which may include client discipline or recommending banning of current or prospective clients
  • Meets visitors and directs and accompanies them as necessary; may include contact to resident/client
  • May serve as Relief Front Desk Clerk
  • May be required to collect urine analysis.
  • Performs other duties as assigned

Qualifications and Education requirements:

*NOTE: For some jobs, you may be required to provide validated educational documentation.


  • Completed Grade 12 plus a minimum of six months in specialized courses (Criminology or Social Work preferred)
  • Qualify for and be willing to obtain enhanced security clearance


  • One year of prior related experience, including, security experience.
  • Experience working in a Security/Support position in an inner-city environment

Required Skills/Knowledge:

  • Willingness to adhere to the Mission and values of The Salvation Army
  • Computer literate in Microsoft Office and Windows
  • Must have or be willing to obtain Conflict Resolution Training, Non-Violent Crisis Intervention Training, WHMIS training, Food Safe, and Mental Health First Aid training, current certification in Basic First Aid and CPR
  • Ability to provide front line work with a population group dealing with Corrections Canada, addictions, mental health, poverty, health issues and homelessness
  • Willingness to work in a drug and alcohol-free environment
  • Available for day, afternoon, and graveyard shifts

HOURS:  On Call - Varied




Successful candidates, prior to hiring, may be required to provide:

  • Background check consent.
  • A clear vulnerable sector screening.
  • A clean drivers abstract.
  • Completion of our online Armatus Abuse Training and required Health and Safety training.

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