Job Posting 88884

Supported Housing and Transition Program Supervisor
Family Services of Greater Vancouver
Vancouver & Lower Mainland
closes in 30 days (Fri, 30 Dec)
full time

JOB OPPORTUNITY: Supported Housing and Transition Program Supervisor


Supported Housing and Transition Program Supervisor Competition #100-22



Directions believes in the resiliency of Vancouver’s youth who are at-risk, homeless, and street- involved. For many youths, home is not a place of safety or belonging. We strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions is committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.


Directions Youth Services provides 24/7 support to assist youth under the age of 25 to connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs 12+ programs inclusive of shelter and drop-in, safe houses, detox and other unique programs for youth throughout Vancouver and employs more than 220 passionate, team members.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families and individuals in the Greater Vancouver community.


About this Role

This position is responsible for the coordination of the day-to- day operations of the 10K Supported housing program, the case management of the youth, and the supervision of staff working in transition programming, This position reports to the Manager of Supported Housing and Transitions.


What we offer you:


Benefits of working with us:

Flexible scheduling

Starting at three weeks’ vacation for full time staff (pro-rated for part-time) and growing to more +

Three (3) paid household leave days a year

One paid Wellness Day a year

Paid sick days

Two and a half paid Agency days for full time staff (pro-rated for part-time)

Five paid days for education leave/year (pro-rated for part-time)

One paid Moving Day/year

Subsidized professional association annual dues (if applicable)

A work culture that values transparency, teamwork, learning, fairness and integrity


Health and Welfare benefits:

Generous group health/dental benefits after 3 months.

Three flex options for health/dental coverage depending on the coverage you need

Option of psychological/counselling services (up to $1500/year)

Employee Assistance Plan

Long Term Disability Plan

Group Life Insurance, Travel insurance, ++



Pension plan enrollment after 12 months


Work Hours: 35 hours per week.

Salary/Pay Grade: GS11, Step 1 2,156.70 $ gross bi-weekly with a competitive benefits package

Start Date: ASAP

Closing Date: Job will remain open until filled.


Required Qualifcations


Education and training:

  • Bachelor degree in social work, youth care or related
  • Minimum three years experience working with homeless and at risk youth in a one-to-one, advocacy and/or life skills support capacity, plus Two years experience in program coordination and/or supervision.
  • A combination of education, training and experience will be



  • Collaborative Communication, including teamwork and cooperation, interpersonal communication, diversity and cultural agility
  • Personal Effectiveness, including integrity and ethical behavior, personal resilience, adaptability/flexibility, commitment to learning
  • Personal Leadership, including influence, initiative, judgment and decision making, creativity and innovation
  • Commitment to Excellence, including results focus, client-centered service, planning and organizing, professional expertise and technological proficiency



  • Knowledge of community, social and health resources that is relevant to youth, specifically
  • Knowledge of the systemic issues that affect low income and marginalized young
  • Knowledge of adolescent development and issues relating to at risk and homeless youth; these include mental health issues, alcohol and drug misuse and addictions and sexual
  • Knowledge of youth empowerment, youth engagement and working with diverse
  • Knowledge of and belief in the Harm Reduction
  • Knowledge of computers and relevant software: word processing, database systems, internet and email.
  • Ability to deal effectively with conflict situations, mediates, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
  • Ability to work in a gender and culturally diverse
  • Excellent time management skills, ability to prioritize and manage a varied list of responsibilities and challenges and meeting deadlines.
  • Physical ability to carry out the duties of the


Professional Certification, License, or Registration Requirements:

  • Current First Aid, CPR
  • Non Violent Intervention Training
  • Food safe Level 1


Working conditions:

  • Ability to maintain a flexible schedule that allows for both day and evening


Additional Requirements

  • Successful completion of criminal record check
  • Proof of Covid-19 vaccination status will be required


How to apply:

If this describes you, please submit your application to us through our website,

Only short listed candidates will be contacted for interviews. Thank you for your interest.

We are committed to recruiting a diverse workforce that represents the communities we so proudly serve, while encompassing the principles of equity, inclusion and diversity. We strongly encourage applications from people of colour, Indigenous Peoples, persons with disabilities, people of all gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove bias and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applicants who apply for roles with the Agency.

If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #100-22 in email subject line) outlining your interest and relevant experience to your contact information to   for follow-up. **if you are an internal candidate, please indicate “Internal Candidate” in the Comments section at the bottom of the online application**

Our programs are located on the traditional, ancestral, and unseeded territory of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw(Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt,Katzie, Kwantlen, Kwekwetlem,Semiahmoo,Matsqui,and Tsawwassen First Nations. Huy ch q’u.


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