Job Posting 89347

Complaint Navigator (Social Worker)
College of Physicians and Surgeons of BC
Vancouver & Lower Mainland
669 Howe Street, Vancouver (Hybrid - work from home and in office)
closes in 44 days (Fri, 13 Jan 2023)
full time


Reporting to the clinical manager and in accordance with College policies and procedures, the complaint navigator is responsible for providing subject matter expertise and support to all complaint parties as they navigate through the College’s complaint process; with a focus on children, youth and their caregivers/guardians. Duties include managing public inquiries to the College, complaint intake and review, and supporting complainants through the process.


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The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment, opportunities for personal and professional growth, and a comprehensive benefits package. We thank all applicants for their interest; however, only those selected for interview will be contacted.



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