A world free of the effects of diabetes is our vision. That’s why we’re working together to improve the quality of life of people living with diabetes. We’re sharing knowledge and creating connections for individuals and the health-care professionals who care for them; advocating through public policy; and funding research to improve treatments and find a cure to end diabetes.
Join our dedicated, talented Diabetes Canada team and together, #LetsEndDiabetes!
The Information & Referral Specialist is a critical first point of contact for individuals affected by diabetes. The candidate is responsible for delivering service excellence in providing accurate and relevant information, navigation, and support to the growing number of persons affected by diabetes. The candidate is to provide pivotal customer service support to Diabetes Canada’s stakeholders. The qualified candidate has excellent communication and customer service skills, is resourceful and has strong problem-solving skills.
1300-522 University Avenue, Toronto, Ontario. Flexible work agreement policy in place allows employees to work on a hybrid schedule, working from home and working remote, while being available for in-person meetings when required. Must be flexible and available to work rotating shifts Monday to Friday (8:30am-4:30pm, 9:00am-5:00pm, 9:30am-5:30pm).
This role includes, but not limited to:
Information & Support Helpline
Data Management & Service Support
The ideal candidate possesses:
What Diabetes Canada Can Offer You:
At Diabetes Canada, we are an equal opportunity employer that does not discriminate on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. We are dedicated to a high-performance, diverse, and inclusive workplace. We strongly believe that having a diverse organization with various skills and abilities will inspire creativity, drive innovation, and promote belonging. We are committed to building a team representative of different backgrounds and perspectives, and we encourage applications from all qualified candidates who represent the full diversity of communities across Canada.
Applicants must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
We thank all interested applicants; however, only those selected for an interview will be contacted.
Diabetes Canada is not accepting recruitment agency/firm referrals.
Note: Diabetes Canada is not accepting recruitment agency/firm referrals.
Safe Place to Work - Diabetes Canada is committed to protecting the health and safety of our stakeholders and mitigating the risk of COVID-19 spread. A mandatory COVID-19 vaccination program is in place and provides direction on the conditions under which individuals are permitted to be employed with DC.
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