Job Posting 89387

Mental Health Worker, Supported Housing Division
MPA Society
Vancouver & Lower Mainland
Vancouver, Burnaby, Port Coquitlam, Maple Ridge
closes in 33 days (Sat, 31 Dec)
on-call / relief / casual  •  $26.42 – $28.63



POSITION:                             Mental Health Worker



UNION:                                  HEU – MPA Certification

PROGRAMS:                          Various in the Supported Housing Division

                                                Vancouver, Burnaby, Port Coquitlam, Maple Ridge

SALARY RANGE:                  Grid 34: $26.42 - $28.63

                                                Night Shift Premium: $2.50/hour

AVAILABILITY:                     Applicants must be available to accept casual shifts for blocks of work,

                                              overnights, and weekends.

JOB DETAILS:                        Please refer to the job description for details of the position.

QUALIFICATIONS:               Please refer to the job description for qualifications and education

                                               required for the position.


All employment is subject to a satisfactory result from a criminal record check done through the Ministry of Public Safety and Solicitor General.


Please apply by following the link: 


Please note that only those selected for interviews will be contacted. Thank you for your interest.


At MPA Society, the unique capabilities and talents of our employees are our greatest asset. We believe that a diverse workforce and inclusive workplace culture enhance our ability to work in partnership with the diverse communities and people we serve. MPA Society hires on the basis of merit, and we encourage applications from all qualified individuals.


Check out our Recruitment Video! 


Job Description – Mental Health Worker

Supported Housing


Classification Benchmark:            Support Worker 2

Grid Level:                                         Grid 34

Collective Agreement:                   Community Subsector Association

Reports To:                                       Coordinator, Modular Housing Program


Job Summary

Located in Downtown Vancouver, Larwill Place consists of 98 units of self-contained apartments for individuals exiting homelessness, many of whom are living with substance use, and/or mental illness. Working in and from the worksite, the Mental Health Worker provides assistance, support, and dignity to tenants in their homes through the development of relationships and individualized goal setting in a stigma-free environment.

The Mental Health Worker also provides services through identification, coordination and facilitation of available community resources. These resources may include referral to community mental health services, referral to medical health services and connection to other housing services.


Functions & Responsibilities

  1. Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.
  2. Advocates for clients by problem solving in areas such as landlord-tenant disputes, financial assistance, accessing community resources, and obtaining volunteer or work placements.
  3. Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations. Reports medical, behavioural, and other problems as required. Provides feedback and input regarding clients’ needs, performance, and progress.
  4. Provides supportive feedback, demonstrations, modeling, and behaviour management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.
  5. Provides medication support, in accordance with established policy.
  6. Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.
  7. Facilitates clients’ physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs.
  8. Carries out administrative transactions such as petty cash, client accounts, collecting rents and money from clients for personal items, completing forms and making deposits and withdrawals.
  9. Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.
  10. Ensures the maintenance, cleanliness, and safety of programs and residence. Contacts outside contractors for maintenance work as required. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies.
  11. Assists clients to search for housing, negotiate tenancy agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items, arranging utilities, negotiating moving allowances, arranging for movers and physically assisting with moves.
  12. Receives client feedback, and inquiries and complaints, and responds as required.
  13. Orientates new staff by sharing job information.
  14. Provides direction to volunteer and or practicum students as required.
  15. Performs other related duties as assigned.

Education, Training & Experience

  1. BA in Behavioural Sciences or Diploma in Community Social Service/Mental Health preferred.
  2. Class V BC Driver’s License (optional requirement for operation of agency van).
  3. Certificates in CPR, First Aid, and Food Safe.
  4. Recent related experience in a like setting of two years.
  • a.Or an equivalent combination of education, training, and experience.
  • b.Or other qualifications determined to be reasonable and relevant to the level of work.

Skills & Abilities

  1. Physical ability to carry out the duties of the position.
  2. Ability to work independently and in cooperation with others.
  3. Ability to operate related equipment.
  4. Ability to communicate effectively, both verbally and in writing.
  5. Ability to organize and prioritize.
  6. Ability to observe and recognize changes in clients.
  7. Ability to establish and maintain rapport with clients, staff and management and collateral service providers.
  8. Home management skills.
  9. Ability to instruct.
  10. Ability to analyze and resolve problems.
  11. Conflict resolution and crisis intervention skills.
  12. Advocacy skills.
  13. Knowledge of Psychosocial Rehabilitation and Concurrent Disorders including theories and methods.

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