Job Posting 89487

Digital Literacy Program Supervisor
Burnaby Neighbourhood House
Vancouver & Lower Mainland
closes in 2 days (Wed, 30 Nov)
part time  •  $19.82 per hour (+4% vacation pay)

The Burnaby Neighbourhood House, a community based social service agency is currently seeking a part-time Program Supervisor to join our team to expand digital literacy knowledge and internet access seniors in Burnaby. The Digital Literacy Program Supervisor will support and work with a team of volunteers and peer digital educators to set up mobile computer support sessions that provide one- to- one learning to address individualized learning needs.
Key Responsibilities and Duties:
 Promote Neighbourhood House program philosophy by ensuring programs have the opportunities to interconnect and achieve participant integration across program areas
 Utilizing proven adult learning approaches, support the digital learning needs and access to internet for adults/seniors in housing complexes
 Support the successful delivery of a minimum of 2 digital literacy drop-ins per week to adults and seniors at BC Housing sites
 In cooperation with the Digital Literacy Coordinator, recruit, train, schedule and supervise volunteers at the locations
 Work with BC Housing Coordinator to set up mobile sites at varying locations
 Transport devices (Laptops/ I-pads) to offsite locations and set up the technology for mobile locations
 Track client participation numbers and other stats required for evaluation purposes and for reporting out to funder
 Liaise with Digital Literacy Coordinator to achieve project outcomes
 Perform other duties as required
 Certificate or Diploma in computer sciences or equivalent computer experience with social media, all aspects of the internet, and MS office programs.
 Must be detail-oriented and accurate with an aptitude for working with multi-barriered participants.
 Excellent technical problem solving abilities.
 Experience utilizing adult learning approaches within a digital setting
 Excellent organizational skills.
 Knowledge and awareness of issues surrounding diversity and multiculturalism.
 Excellent cross cultural communication skills.
 Ability to work independently and as part of a team.
 Driver’s license and access to a vehicle for transporting laptops
 Experience working in a community based organization and/or adult centred learning environment.
 Second language an asset.
Other Details:
BIPOC and 2SLGBTQIA+ candidates are encouraged to apply
Hours of Work: 8 hours per week – Must be available Tues and Thurs (some flexibility required for Wednesdays)
Rate of Pay: $19.82 per hour (+4% vacation pay)
Email address:
Deadline: Until Position is filled -- Thank you for your interest in this position, however, only short listed candidates will be contacted.

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