Responsibilities include, but are not limited to, the following:  

• Prepares HR-related documents for employees, including vacation entitlement letters, position change letters, employment verification letters, employment agreements, salary letters, etc.
• Works cross functionally with the Finance team on HR matters that affect payroll (e.g., new employee documentation, benefits, ROEs, etc.).
• Works in collaboration with supervisors to maintain up-to-date job descriptions for all positions across the organization.
• Conducts regular check-ins with new personnel who are in the first six months of employment with the organization.
• Leads full-cycle recruitment activities for internal vacancies, including developing job postings, coordinating candidate pre-screens, participating in interviews, completing references, and making recommendations to hiring supervisors.
• Leads the recruitment cycle of volunteers and practicum placement students; acts as main contact person for colleges and university programs from which practicum students are recruited, and represents the organization on related committees, as needed.
• Works in collaboration with supervisors across the organization to proactively identify future hiring needs and organizes company recruitment events and open houses, as needed.
• Coaches and supports supervisors on effective interviewing techniques and updates interviewing guides as necessary.
• Completes salary assessments using established salary grids and decision-making models when employment offers are being prepared.
• Takes a lead role in the implementation and maintenance of the company’s Human Resources Information System (UKG).
• Manages record of employment agreements and issues appropriate reminders to supervisors.
• Works in collaboration with the Director of HR and Operations to streamline and implement effective and efficient employee onboarding functions, including new staff orientation processes, analyzing HRIS data, and conducting monitoring to ensure accuracy and compliance across the organization.
• Coordinates various training workshops for employees and maintains accurate records.
• Provides support and direction to supervisors on conducting effective performance management procedures and conducts follow-up as needed to ensure that performance discussions and formal reviews are conducted as scheduled and on an ongoing basis.
• Participates in employee benefit enrollment procedures and communicates with benefit providers regarding claim issues when required.
• Responds to questions from employees on a wide variety of HR matters and escalates higher level and serious matters to the Director of HR and Operations for resolution as needed.
• Works in collaboration with Director of HR and Operations to create and implement employee recognition initiatives.
• Plans and executes staff appreciation events.
• Supports the Director of HR and Operations with conducting workplace investigations when required pursuant to policies and legislative requirements.
• Drives employee insight initiatives, including creating and executing employee surveys, and compiles and presents results.
• Supports the Director of HR and Operations to manage job-protected leaves of absences and return-to-work plans.
• Promotes positive employee relations and a professional workplace environment in accordance with the organization’s core values.
• Actively participates in employee initiatives that maintain a positive culture and result in high engagement and retention.
• Other HR-related duties as required,