Job Posting 89546

Manager, Community & Tenant Affairs
BC Housing
Vancouver & Lower Mainland
Burnaby, BC
closes in 7 days (Mon, 5 Dec)
full time  •  TBD


($74,900 - $88,118 - Annually)


 Reporting to the Director, Community and Stakeholder Engagement, the Manager, Community and Tenant Affairs is responsible for the development and implementation of communication and engagement strategies and initiatives that mitigate issues, increases awareness, and build relationships to support BC Housing in developing, protecting and maintaining affordable and supportive housing in British Columbia. She/He/They provide strategic advice and oversight to the development and implementation of communications and engagement initiatives relating to major new development, redevelopment and/or renovation projects, as well as new or enhanced BC Housing programs or services. She/He/They are also responsible for creating and implementing tenant communications strategies to support change management initiatives. The incumbent provides leadership to a team of staff and, as a member of the Communications and Public Affairs leadership team, provides strategic advice on a range of issues impacting business and operating strategies. The Manager oversees project teams and contractors, and maintains strong working relationships with local governments, non-profit partners and community stakeholders.


The successful candidate will have the following:


  • Bachelor’s degree in communications public administration, public relations or other relevant discipline.

  • Considerable experience in a communications and public affairs environment, with specific experience in media relations, community relations, community engagement, issues management and public affairs.

  • Considerable experience working with diverse communities and audiences, including with communities that have experienced marginalization.

  • Or an equivalent combination of education, training and experience acceptable to the Employer.


  • Considerable knowledge of the philosophies, processes, practices and techniques of community outreach and public engagement, communications planning and program implementation, issues management and media relations.

  • Considerable knowledge of the residential construction sector and ability to learn the Commission's organization, programs and services and of related legislation and policies. Strong analytical, problem solving, decision-making, project management and organizational skills.

  • Strong leadership, teamwork, interpersonal and mediation skills. Ability to develop plans, strategies and programs and provide advice and counsel to management and staff in a deadline oriented, high profile and demanding environment.

  • Ability to communicate effectively and creatively, both orally and in writing with the ability to develop innovative ideas and solutions.

  • Ability to manage multiple programs, issues and projects, coordinate work with others, keep the executive and senior management apprised of major issues and adapt to changing priorities.

  • Ability to develop strong working relationships with internal and external partners, stakeholders, agencies and contractors in planning and implementing initiatives, providing strategic communications advice, and facilitating problem solving in achieving results.

  • Ability to lead, coach and motivate staff in a team setting.

  • Ability to demonstrate an understanding of current trends and best practices in communications and public engagement relevant to complex organizations.

  • Ability to manage a heavy workload that typically requires working beyond regular office hours.

  • Ability to support media inquiries and action emerging issues in the evenings and over the weekend (on-call basis).

  • Proficient in the use of Microsoft Office tools (especially Excel, Word, PowerPoint and Outlook) and social media platforms.

As part of our commitment to maintaining safe and healthy spaces, BC Housing has introduced an interim mandatory vaccination program for all employees. We require proof of being fully vaccinated against COVID-19 as a condition of employment. Individuals who cannot be vaccinated for reasons related to a protected ground under human rights law (such as medical issues or sincerely held religious beliefs) may request an accommodation. Upon receiving a request, we may request additional information to determine whether the applicant can be accommodated in the desired role without undue hardship. 

How to Apply:

Please review the attached job description for a complete list of duties, qualifications and competencies.  To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.  This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.


Please review the Job Description prior to applying

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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at will be accepted

If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, People with Disabilities and Disabled People, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.  We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact .

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

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