Job Posting 89681

Outreach Worker
Calgary area
closes in 12 days (Mon, 12 Dec)
full time

Calgary is a complex city filled with incredible opportunities and dynamic challenges for those who call it home.


For over 110 years, carya has worked diligently to meet the evolving needs of Calgarians by providing members of our community with the tools they need to be stronger, more connected, and more resilient.


Today we offer over 40 programs for individuals and families at all stages of life. From providing mental health supports to fostering multi-generational wellness and strong families – carya’s dedicated team of professionals plays an essential role in ensuring a vibrant and healthy future for all Calgarians.


About the Role

  • Calgary, AB
  • 2 Positions Available:  1 Full Time Regular (37.5 hours per week) and 1 Full Time Temporary (37.5 hours / week)     
  • $49,500 to $60,588 per annum


Are you familiar with senior’s services in Calgary and want to utilize your skills and knowledge to help others?


Our Outreach Workers provide assistance to older adults in Calgary communities.  As a member of the The Way In Team, you will work with older adults in Central and NW Calgary assessing needs, planning and implementing interventions, supporting clients, making referrals and evaluating client outcomes. This position may also support the operation of our centralized intake line. Our services are free to those over 65 and targeted to vulnerable older adults.   Teamwork skills and an interest in collaborating and consulting with other Outreach Workers and systems are essential.  This position requires a strength based perspective on working with older adults and strong personal boundaries. Key responsibilities include:

  • Work with Older Adults                                   
  • Collaboration                               
  • Work in a Variety of Settings               
  • Caseload Management

Who You Are

  • A reflective social worker, who is open to feedback and ongoing learning
  • A collaborator who values engaging networks of support
  • A pro-active self-starter who likes to support change and growth in others
  • An excellent communicator who listens deeply

What You’ll Do

  • Assesses the participant’s circumstances, presenting issues, general capabilities and support systems to gain a clear understanding of the current living situation, identifying both participant strengths and challenges
  • Provides information and/or referral to appropriate community resources to older adults and/or family members as required
  • Engages in supportive counselling to assist participants in dealing with life situations such as grief and loss, health changes, family dynamics, and other age related issues
  • Facilitates educational workshops and information sessions on a variety of topics related to older adults and their families
  • Assists participants in advocating for their needs within complex resource systems. Through their work with Outreach Workers identify areas of need or gaps in systems and work with their supervisors and /or agencies to address the gaps
  • Establish and maintain strong working relationships with community agencies. Collaboration with other service providers involved in participant care will be essential
  • Implements program initiatives and changes to ensure that service delivery is effective and service goals are achieved
  • Remains current and work within the parameters of all Society policies and procedures. This includes policies related to human resources, records management and organizational systems.

What You Bring

  • Bachelor of Social Work or related field is required; eligibility for registration with the Alberta College of Social Workers is preferred
  • A minimum of three years related experience is necessary
  • Outstanding communication, interpersonal, and decision making skills
  • Knowledge of community services and resources available to older adults
  • Demonstrated ability to work both independently and as a member of a team
  • Demonstrated case management skills in coordination with other service providers
  • Demonstrated ability to work effectively in a collaborative environment
  • Ability to meet with older adults in a variety of community locations
  • Demonstrated ability to plan and implement group programs
  • Ability to maintain accurate client records and statistics
  • Valid driver’s license and a reliable, insured, registered vehicle required

The following are a definite asset:

  • Experience working with older adults
  • Experience with diverse client populations
  • Brain Story Certification, although support to complete as part of the role is provided
  • Experience with complex case management and mental health
  • Knowledge of Older Adult needs in the Calgary area
  • Proficient use of technology and office/client application

Why Join Team carya

When you join team carya, you are joining over 100 passionate professionals who exemplify our values of Community, Integrity, Professionalism, Respect, and Stewardship. Our employees are the heart of our organization and work collaboratively to meet the unique and evolving needs of over 40,000 Calgarians.

At carya, we take care of our people and proudly provide our employees with:

  • Exceptional work life balance including paid vacation time off, personal time off each month and office closures during the year.
  • A supportive and flexible work environment that includes professional development opportunities and hybrid work when
  • A focus on health and wellbeing including access to virtual mental and physical health supports, employer paid extended health benefits, dental benefits, an annual health spending account and Employer matched RRSP contributions
  • Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

The Outreach Worker will receive a comprehensive total compensation package including:

  • Annual salary of $49,500 - $60,588
  • Employer paid premiums for extended health benefits and 50/50 share of dental premiums
  • Up to 7% RRSP matching
  • Annual Health Spending Account
  • Three (3) weeks paid vacation pro-rated to start date and eligible for use in the first year of employment
  • Monthly Personal Time Off (PTO) day
  • Paid office closure days between Christmas and New Year and National Day for Truth and Reconciliation
  • Discretionary Day of Observation each year for use on a day that is of personal significance
  • Access to bereavement leave
  • Agency provided property as needed by the role

Closing Date

Until Suitable Candidate is Found


How to Apply:
Please submit a PDF of your cover letter and résumé, with job title in the subject line, to prior to 11:59pmon the stated closing date.  We thank all those who expressed interest, however only those selected for an interview will be contacted. 

Equal Employment Opportunities, Requesting an Accommodations Statement and other Employment Statements

Carya is deeply committed to building a workplace where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual

orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact HR by email at in advance of your interview.

The successful candidate must satisfactorily complete a Criminal Record Check and Vulnerable sector clearance.

The safety and well-being of our candidates, our people and their families continues to be a top priority. Carya requires all new employees to be fully vaccinated against Covid-19 as a condition of employment.  Carya will consider requests for accommodation based on human rights grounds (e.g., medical/disability, religious/creed, other) to this vaccination requirement during the recruiting process. 


carya – Nurturing the Potential in Every Calgarian.


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