The Learning and Community Engagement Specialist is responsible for planning, consulting on, developing and delivering online and in-person learning programs and courses for staff at community organizations that assist people with their law-related problems. They are also responsible for planning and conducting initiatives to build CLEO’s engagement with Ontario’s community and non-profit sectors. This position is part of the CLEO Connect team and reports to the Director of CLEO Connect.
Instructional design, curriculum development and training
- Review and conduct consultations with community and non-profit organizations to inform planning and development of learning initiatives, including consultation on needs, program design and development, rollout, promotion, and evaluation
- Use instructional design and adult education principles to plan, organize, deliver and evaluate learning programs, multi-day learning events, online and/or in-person courses, as well as educational materials, working collaboratively with community, adult education, and legal experts
- Develop and implement plans to promote and sustain ongoing uptake and use of CLEO’s curricula, workshops, and other learning materials and forums, integrating mechanisms for soliciting feedback
- Adapt existing instructional or training content and develop new content in alternate formats, which could include interactive web content, online modules, courses, videos or other formats
- Stay informed of emerging and established promising practices in adult education, e-learning, professional learning, and public legal education and information
- Curate relevant high-need law-related resources, including CLEO content, of interest to community and other partners, and develop approach to sharing this content
- Track quantitative and qualitative data about learning initiatives
- Work collaboratively with the CLEO Connect team to ensure consistency of quality, tracking, and evaluation of learning programs
- Working with other CLEO Connect staff, build or deepen relationships with community and non-profit organizations to help ensure that CLEO Connect is aware of and responds to high-priority needs of their communities and to raise awareness of CLEO Connect and other CLEO programs
- Coordinate CLEO Connect outreach activities in collaboration with colleagues
- Working with CLEO’s Communications Manager, develop and implement a strategy for ongoing communication with community workers to collect input and feedback and build engagement with CLEO
- Coordinate the development of online knowledge hubs of curated resources to build capacity, skills and knowledge of community workers
- Convene events to bring together community workers, trusted intermediaries and the justice sector for discussion, knowledge sharing, and collaboration, as needed
- Lead and/ or participate in relevant communities of practice
The Learning and Community Engagement Specialist:
- Works with CLEO Connect staff to plan, develop, implement, and evaluate CLEO Connect’s initiatives to support community workers
- Works with other CLEO staff as needed to ensure alignment of initiatives across the organization
- Creates and maintains relationships with front-line workers and management at community organizations across all sectors and regions of Ontario
- Liaises with vendors as needed to meet project needs
- May be involved in the support or supervision of placement students or volunteers
Required experience and skills
- 4-year college or university diploma or degree with a focus on education, law, or related field, or post‐secondary education with relevant work experience in these fields
- 3-5 years of adult learning and instructional design experience, including experience developing, delivering and evaluating in-person and online adult learning programs
- Experience developing multi-media learning materials (for example, videos, online modules, interactive online tools, podcasts)
- Experience planning and conducting community outreach
- Strong written and oral communication skills, including facilitation/presentation skills
- Strong organization and project management skills
- Computer knowledge including proficiency in Word, Excel, Outlook and PowerPoint; familiarity with course authoring software is an asset
- Demonstrated understanding of Ontario’s community service and non-profit sectors is an asset
- Ability to apply an intersectional, anti-oppression framework to learning and community engagement, including an understanding of the barriers faced by people living on low incomes
- Fluency in oral and written French is an asset
- Ability and willingness to travel across Ontario as needed; some evening and possible weekend work will be necessary at times
CLEO is a non‐profit organization and specialty legal clinic that provides information and resources for people and communities that experience systemic barriers to participating in the justice system, such as discrimination relating to income, race, ethnicity, literacy, and disability. For 45 years, CLEO has built a strong reputation for producing and disseminating high quality, effective public legal education and information in digital, print, and other formats.
CLEO is committed to equitable employment and hiring practices. We are dedicated to building an organization that reflects the diversity of the communities we serve, including diversity in race, culture, languages spoken, sexual orientation and gender identity. We actively encourage applications from individuals from diverse, racialized and Indigenous communities and backgrounds.
We will provide accommodation during the hiring process upon request and all information is treated confidentially.
This is a full-time position starting as soon as possible until December 31, 2024, with the possibility of extension as funding permits.
- CLEO requires all new employees to provide proof of full vaccination against COVID-19 (with accommodations provided as set out in Ontario’s Human Rights Code)
- CLEO employees are currently working to a hybrid arrangement, with an assigned two days in the office. CLEO may adjust this arrangement as conditions improve.