Job Posting 89976

Operations Coordinator
Vancouver & Lower Mainland
312 Main Street.
closes in 34 days (Tue, 3 Jan 2023)
full time  •  $50,000 to $55,000, commensurate with experience

Operations Coordinator


About Megaphone

Megaphone changes the story on poverty by promoting social equity, amplifying marginalized voices, and creating meaningful work. 

Megaphone offers people experiencing poverty products, platforms, and training programs to help them earn a living while advocating for themselves and their communities. Megaphone is a small, but feisty organization that works with more than 200 marginalized people in British Columbia every year. We produce high-quality publications that Megaphone vendors sell on the streets of Vancouver and Victoria, we run a peer-driven Speakers Bureau that centres people who use substances in conversations on drug use and the toxic drug supply, and we offer mentorships and workshops in supportive environments to people marginalized by poverty. We are committed to empowering people and creating social change in our communities.

The Operations Coordinator Role

This is a full time position that develops and implements financial and administrative operations, and oversees the execution of the annual Hope in Shadows calendar contest. 

The Operations Coordinator works with the Executive Director to operationalize financial and administrative best practices across the organization. Seasonally, the Operations Coordinator oversees the Hope in Shadows photography contest open to Megaphone's low-income vendors. This position involves inter-organizational tasks related to Megaphone’s vendor program, events, fundraising, and communications. Work is conducted in concert with the vendor program and requires coordination with all other areas of the organization. 

The Operations Coordinator is based out of Megaphone’s office in the Downtown Eastside of Vancouver and reports to the Executive Director. 

We’re looking for:

Someone who can balance the need to prioritize and get things done with the need to work in a good way in community.  The right candidate has a keen eye for detail and is motivated by creative problem solving. We are a small team, and this position needs someone self-motivated who is able to work independently while coordinating efficiently with other staff.


  • Financial and Administrative 
    • Manage accounts payables and receivables 
    • Manage and support financial record keeping and reporting
    • Manage and maintain organizational systems, licences, and infrastructure.
    • Lead infrastructural development projects to improve administrative and financial systems
  • Vendor Program Services and Administration
    • Support data management, record keeping, and reporting
    • Support vendor hub operations 
    • Assist with recruitment, retention, and vendor support when needed
  • Hope in Shadows Photography Contest (April-August)
    • Coordinate logistics for Hope in Shadows photography contest, workshops, and calendar production in collaboration with Managing Editor
    • Manage volunteers
    • Conduct photographer/photo subject interviews
    • Write, transcribe, edit, and proof calendar content
  • Calendar Depot Administration (Primarily: Oct-Jan)
    • Support management of sales depots 
    • Oversee recordkeeping 
    • Coordinate the job call and hiring of the Program Assistant, in collaboration with the Executive Director
    • Onboard and oversee the Program Assistant in all areas of their work. 
  • Organizational
    • Support the development, maintenance and communication of operational policy 
    • Maintain organizational hardware and equipment 
    • Participate in organizational meetings, events, fundraisers, and strategic planning 
    • Support training and coordination of staff and volunteers
    • Support development and execution of special project initiatives

Required Qualifications

These are the non-negotiables. You’ll need these to succeed.

  • Excellent interpersonal and communication skills
  • Highly-organized and detail-oriented 
  • Ability to flexibly manage competing priorities, and respond to seasonal shifts in work requirements
  • Compassionate, respectful, and non-judgmental approach to working with people experiencing multiple barriers  (mental health challenges; addictions; homelessness; trauma)
  • Independent, self-starter, with the ability to take the lead on projects and manage competing priorities and deadlines
  • Strong competency with computers, including Google Workspace (Email, Docs, Sheets) 
  • Experience using database software and CRM platforms (we use Nationbuilder and Salesforce)
  • Ability to lift and carry 25lb to 50lb —this job regularly requires lifting 

Ideal Qualifications

The right candidate will tick some of these boxes, but don’t feel you need all of these to apply.

  • A valid (unrestricted) driver’s licence 
  • Direct experience working with people who are homeless and/or low-income, and/or experience working with marginalized populations
  • Conflict de-escalation training or experience
  • Experience setting and enforcing boundaries
  • Photography experience 
  • Workshop facilitation experience 
  • Event coordination experience 
  • Basic graphic design skills 
  • Journalistic or previous interviewing skills 

Deadline for Applications: January 3, 2023

Full-time 40 hours per week

Salary: is between  $50,000-$55,000, commensurate with experience


Please send your resume and a brief cover letter in a single PDF form to , with the position title and your name as the email subject line. In these documents please demonstrate how you meet the requirements for this role. 

Please follow the format ‘OperationsCoordinator_Firstname_Lastname’ to name your resume and cover letter file (e.g. OperationsCoordinator_Jane_Smith.pdf) 

If we can provide any accommodations to make our hiring process more accessible for you or if you have any ideas for improving our hiring process, please reach out at directly. We'd be happy to do our best to set you up for success.

We welcome and encourage all people to apply, including people of diverse cultural and ethnic backgrounds; LGBTQ2+ identified persons; women; people with disabilities; and people with lived experience of issues on which Megaphone is working to change the public conversation, such as poverty, mental illness and homelessness. 

We thank all applicants for their interest in working with Megaphone. Only those being considered for an interview will be contacted.

Not certain your credentials are a 100% match with the position description? Please apply anyway! We are looking to find the right person for our team, with relevant skills and experience who is willing to learn and work with us – not a mandatory checklist against the position itself. 

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!