Job Posting 90623

Manager, PAD Knowledge & Connection
Diabetes Canada
Work From Home - Toronto Metro area
closes in 22 days (Tue, 28 Feb)
full time

A world free of the effects of diabetes is our vision. That’s why we’re working together to improve the quality of life of people living with diabetes. We’re sharing knowledge and creating connections for individuals and the health-care professionals who care for them; advocating through public policy; and funding research to improve treatments and find a cure to end diabetes.

Join our dedicated, talented Diabetes Canada team and together, #LetsEndDiabetes!

Role Overview:

The Manager, PAD Knowledge & Connection (PAD K&C), is accountable for developing, delivering, and evaluating a range of assets for Diabetes Canada’s (DC) suite of People Affected by Diabetes (PAD) education and support tools and programming, including print resources, videos and webinars. Additionally, this role is accountable for supporting the planning and delivery of DC’s PAD conferences.

Location: Accepting applications from candidates across Canada. A flexible work agreement policy in place allows employees to work on a hybrid schedule, working from home and working remote.

This role includes, but not limited to:

  • Supports the Senior Manager, PAD K&C, in executing an overall strategic approach that provides PAD with up-to-date, easy-to-understand, relevant diabetes-related information
  • Plans, sources, writes/produces and reviews content for PAD-facing assets (e.g., print resources, webinars, videos, conferences) 
  • Acts as the chief coordinator and point of contact, and provides guidance and support, for contributors to PAD-facing assets
  • Develops terms of engagement and protocols for relevant advisory committees and speakers
  • Contributes to the promotion and marketing of new and existing PAD education and support tools, programs and resources 
  • Develops and implements mechanisms (e.g., environmental scans, surveys) to assess PAD needs; collects, reviews and presents data
  • Contributes to ethnocultural outreach efforts, including building of relationships with diverse communities and community leaders to understand learning needs and support establishing a diverse volunteer base
  • Assists as appropriate with the development of PAD-related key performance indicators (KPI)
  • Coordinates the collection of KPI metrics for all PAD K&C assets

The ideal candidate possesses: 

  • Undergraduate degree or diploma in a relevant field
  • Healthcare professional credentialing (e.g., RN, RD, RPh) considered an asset
  • 3-5 years of experience in patient/caregiver education in a not-for-profit, healthcare or other health-related setting
  • Experience planning and delivering health education initiatives
  • Experience with MS Office suite of products, MS Teams and database management
  • Proficiency in a second language considered an asset
  • Excellent written and spoken communications
  • Exceptional organizational skills and ability to balance multiple priorities
  • Ability to work constructively and professionally with a diverse group of internal and external stakeholders
  • Critical thinker and self-starter with strong research and information-gathering skills
  • Proficient in drafting health promotion and education communications
  • Strong digital media skills, including digital-related technologies

What Diabetes Canada Can Offer You:

  • A meaningful role, making a difference every day for people living with or at risk of diabetes.
  • An entrepreneurial environment, working for a national organization where you feel valued, recognized, and rewarded.
  • A high-performing, collaborative team environment with proven leadership and highly skilled colleagues and commitment to excellent work culture.
  • Competitive paid time-off benefits and a comprehensive group benefits plan, including health/dental, life insurance, disability, EFAP and company-match Pension/RRSP.
  • Flexible work agreement policy in place allows employees to work regularly remote and/or hybrid schedule. 

At Diabetes Canada, we are an equal opportunity employer that does not discriminate on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. We are dedicated to a high-performance, diverse, and inclusive workplace. We strongly believe that having a diverse organization with various skills and abilities will inspire creativity, drive innovation, and promote belonging. We are committed to building a team representative of different backgrounds and perspectives, and we encourage applications from all qualified candidates who represent the full diversity of communities across Canada. 

For individuals with disabilities who would like to request an accommodation, please contact us at  

Applicants must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role. We thank all interested applicants; however, only those selected for an interview will be contacted.

Safe Place to Work - Diabetes Canada is committed to protecting the health and safety of our stakeholders and mitigating the risk of COVID-19 spread. A mandatory COVID-19 vaccination program is in place and provides direction on the conditions under which individuals are permitted to be employed with DC.

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