Mission, Vision and Core Values

Our Mission is to enable life-changing mentoring relationships to ignite the power and potential of young people.

Our Vision is that all young people realized their full potential.

Our Core Values are:

• We Champion Potential
• Every Connection Counts
• Showing Up Matters

Big Sisters of BC Lower Mainland (www.bigsisters.bc.ca) is a non-profit society and proud member agency of Big Brothers Big Sisters of Canada Federation (BBBSC). We are committed to enhancing the confidence, self-esteem and well-being of:  female, female-identifying, non-binary, gender fluid, transgender, and two-spirited youth. Big Sisters of BC Lower Mainland is a leader in mentoring youth and providing ongoing support through a variety of engaging programs. Our organization is committed to diversity and inclusion and we encourage applications from those who identify as Indigenous, a person of colour, LGBTQ2+, a person with a disability or other community that experiences additional barriers. Join us and make a positive difference in the lives of others in the community.

Why it’s great to work with us:

Big Sisters is a friendly, inclusive and committed team. For this maternity leave full-time contract position we’re offering fifteen vacation days as well as fifteen wellbeing days. We our employees provide a generous health care and extended benefits package, including prescription drugs and dental plan. We also provide our employees with a professional development allocation and various learning opportunities. Ignite your full potential with Big Sisters!

Is this you?

You have experience working in the non-profit sector and are passionate to work for an organization that helps ignite potential for youth in your community. As the Human Resources and Operations Manager, you are a welcoming and approachable person who maintains human resource protocols and processes while understanding and reflecting our values and culture. You understand the importance of providing leadership not only to your team, but to the agency as a whole. You value the importance of employees and the physical day to day operations of the office and office environment to ensure technology, tools and equipment is available to enable best work for our stakeholders. You strive to create and maintain talent management framework by collecting, analyzing and reporting on human resource data. You display compassion and curiosity, and facilities timely and crucial conversations.

What you will be doing:

 OFFICE MANAGEMENT

• Oversight of day-to-day operations of the Big Sisters BCLM office to ensure everything runs smoothly and staff have the physical office environment, technology, and tools, necessary to enable best work
• Selecting and oversee management of agency hardware, software, warranties and licenses to enhance efficiencies and effectiveness, while ensuring fiscal responsibility
• Managing workspaces and office common areas and ensuring all spaces are setup for operations and programming; collaborating with development team to source quotes, order office equipment, furniture, etc.
• Managing relationships with suite tenant, building management and building strata councils, in addition to contracts with external vendors for cleaning, maintenance etc.
• Applying for business licenses, insurance, reviews and approves invoices relating to facilities including hydro, internet, office equipment, etc.
• Working with accountant on key financial matters such as bi-weekly payroll, payment of invoices, managing insurance policies, etc.

 HUMAN RESOURCE (HR) MANAGEMENT

• Leading the HR and Office Administration team to ensure systems are well in place
• Acts as an advisor on HR matters relating to employment standards
• Ensuring information relating to HR management is appropriately available, and any changes in practices are communicated and implemented effectively

What you bring:

• Post-Secondary education, preferably in the fields of HR and/or Business Management/Administration
• 3-5 years of relevant, human resources and operations experience implementing and managing organization wide initiative
• An equivalent combination of education, training, and experience will be considered
• Experience managing and troubleshooting technology networks, software, databases, hardware, and devices
• Experience in the not-for-profit sector would be ideal
• Ability to effectively prioritize and manage multiple competing tasks, at times under pressure
• Recognizes what needs to be done and follows through, even when no precedent exists
• Engages others, builds relationships, and positively influences individuals both internal and external

What we offer:

• An opportunity to do meaningful work and make a positive impact in the community
• A supportive, positive and engaging work environment
• A commitment to work/life balance for employees
• An annual salary in the range of $55,000 - $58,000 plus a comprehensive benefits package
• 15 vacation days within the first year of employment
• Commitment to training and development to support employee growth through our Pro-D benefit

This Position:

This is a one-year (13-month) maternity leave contract, full-time 4-5 days per week position based out of our Vancouver office. Daytime travel and some evening and weekend work will be required. For this position the candidate must be fully vaccinated. Accommodations will be considered upon request.

If this position sounds like you, please let us know why by submitting your resume and cover letter to

Please use the Subject Line: Office and Human Resources Manager

Applications will be reviewed as they are received so we encourage candidates to apply as soon as possible.

If your background and qualifications match the position requirements, we will contact you.