Job Posting 90775

Job Developer/Outreach Worker – Empowering Abilities Program
The Career Foundation
Hamilton area
Hybrid (Hamilton/Remote)
closes in 58 days (Fri, 31 Mar)
full time

About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals have described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at


Program and Role Description: The Career Foundation’s Empowering Abilities Program (EAP) assists individuals with disabilities in overcoming barriers to employment by enhancing their employability to make a successful transition to employment or to return to school to further their career goal.  The project consists of up to 10 weeks of pre-employment workshops followed by 12 weeks of a wage subsidy placement.  The Job Developer/Outreach Worker is an important member of the team, responsible for establishing new relationships with employers, finding appropriate job placement opportunities for persons with disabilities, and ensuring job retention is achieved. The Job Developer/Outreach Worker is also responsible for delivering pre-employment workshops, providing job coaching to participants, and other essential duties.

  • Position Type: Full-time (37.5 hours per week) until March 31, 2023 with strong possibility to lead to permanent employment
  • Reporting to: Program Coordinator
  • Location(s): This opportunity is currently structured as a hybrid-remote position comprised of on-site work at a base office located in Hamilton, Ontario, frequent local travel throughout the Greater Toronto Hamilton Area (GTHA) to conduct employer and community outreach, support program participants in their work placements, and other essential duties that require local travel, as well as some work-from-home job functions. The successful candidate must have a valid Ontario G driver’s license and vehicle for essential work-related travel. A private work-from-home space with high-speed internet connection is required to be considered for the hybrid-remote schedule. Company laptop, cell phone, and other equipment provided.
  • Number of positions: 1
  • Experience: 2 + years
  • Start date: As soon as possible


Responsibilities include but are not limited to the following:


Job Development and Job Coaching

  • Places individuals with disabilities into full-time employment.
  • Analyzes, evaluates, and interprets collected information to assist persons with disabilities in targeting the most suitable employment based on their experience, education, and disability, as well as existing labour market factors.
  • Ensures that each program participant receives a personalized assessment, addressing their individual barriers and outlining steps to their short and long-term goals.
  • Establishes relationships with employers in a variety of industries and continuously develops job placement opportunities for program participants.
  • Develops a minimum of 2-3 new employer contacts weekly and 8-12 new employer contacts monthly.
  • Travels on a regular basis to initiate and maintain relationships with employers in order to create job placement opportunities for participants.
  • Ensures quality work placements for program participants by appropriately matching each person’s skills with the job requirements and adhering to other program requirements for job placements.
  • Attends networking events and hiring fairs to connect with new employers to promote The Career Foundation’s Empowering Abilities program.
  • Conducts site monitors at employer locations during participants’ job placements.
  • Works with employers to identify and create effective accommodations for program participants.
  • Administers placement agreements with wage subsidies, including collecting required paystubs and processing payment claims.
  • Prepares and submits job development activity report on a regular basis.
  • Completes administrative functions, including scheduling appointments, completing paperwork, maintaining files, and other related duties.   
  • Other related duties as assigned


Job Coaching and Retention

  • Conducts job search workshops, cold calling to employers, and mock interviews as part of job coaching for program participants.
  • Coaches and prepares program participants for position-specific interviews.
  • Reviews and edits each program participant’s job application documents (e.g., cover letters and resumes) for relevancy and accuracy prior to participants applying to positions.
  • Demonstrates a solid understanding of the positions to which participants are applying and answers all questions they may have, including contacting the employers and conducting necessary research.
  • Conducts job retention functions with program participants and employers, including coaching participants on how to overcome barriers during their work placements.
  • Conducts regular follow-up calls with all active participants.
  • Delivers employability skills workshops focused on overcoming barriers to employment and job maintenance.
  • Coaches and motivates program participants throughout their job search and during their job placements.
  • Other related duties as assigned


Program Outreach/ Recruitment

  • Conducts community outreach to recruit new, eligible participants into the program, including facilitating effective information sessions and workshops to community partners.
  • Builds and maintains relationships with community partners and other stakeholders.
  • Coordinates events, such as hiring fairs, to support employer needs and attract new participants.
  • Other outreach duties as assigned.


Qualifications/ Skills Required:


  • University degree or college diploma in business, marketing, human services or related field is preferred, or an equivalent combination of education and experience is required.
  • A minimum of 2 years’ experience in job development, business development, recruitment, and/or job coaching, or work experience that is directly transferrable to the Job Developer/Outreach Worker position, is required. Candidates who possess the above qualifications and vocational counselling/placement experience serving persons with disabilities and/or candidates that have an existing network of employers in a variety of industries, will be prioritized.
  • Prior experience with community outreach, workshop facilitation and/or developing relationships with employers considered strong assets.
  • Must be willing to work from base office location in Hamilton and possess a valid Ontario driver’s license with access to a reliable vehicle to perform essential job functions that require local travel within the GTHA. The successful candidate must also possess a private work-from-home space with high-speed internet to be considered for a hybrid-remote schedule that includes some work-from-home days.  
  • Proven track record in a results-driven environment, with solid experience in meeting or exceeding goals. Must be results-driven in nature and capable of achieving program goals.
  • Understanding of and ability to effectively apply, the principles of the sales process to generate job leads and secure positions for program participants, considered an asset.
  • Previous experience with facilitating workshops considered an asset.
  • A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
  • Excellent verbal and written English communication skills with ability to clearly communicate information.
  • Exceptional customer service skills and ability to uphold the organization’s service standards, policies, and core values.
  • A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
  • Proficiency in Microsoft Office suite of products, including Word and PowerPoint, as well as Zoom and Outlook 365 applications, including Teams and SharePoint. Must possess aptitude and willingness to learn and work with new online systems and technologies.
  • Proven ability to work independently and build strong working team relationships.
  • Ability to maintain sensitive information, exhibit tact, diplomacy, and good judgment, with exacting standards of professionalism, ethics, and confidentiality.
  • Flexible and positive approach to work and willingness to take initiative to lend assistance where needed to ensure that the team is successful in meeting project goals.


The Career Foundation’s Commitment:

The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

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