Who We Are
Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.
Department: Employment and Training
Reports to: Manager, Immigrant and Settlement Services
Hours of Work: 27.5 hours per week
Start Date: Immediately
Contract End Date: March 31, 2023
Location: Hamilton, ON
Posting Date: January 10, 2023
- Supports job seekers through resume building, interview preparation, training, and coaching, to develop the job seekers/clients’ skill set and knowledge;
- Provides solutions-based 1-1 counselling in the areas of job search, job placement, career decision-making, job maintenance, or other identified employment needs;
- Conducts intakes, including needs and risk assessments and creates employment action plans;
- Contracts, implements and follows up as it pertains to employment/vocational goals and other client needs as prescribed by program guidelines;
- Identifies and assesses client’s need for job coaching; assists clients in the development of appropriate work habits and attitudes for the workplace;
- Conducts marketing, intake and outreach activities, via community outreach to job seekers and employers, organizations and social networks to promote the program and recruit job seekers/clients and employers;
- Actively recruits employers and seeks out job placement opportunities, including identifying and contacting new prospective employers in industries/labour market that members have identified as an area of interest;
- Persuades and influences employers to hire job seekers with barriers into the workforce, citing the importance of a diverse workforce and job development; assisting with connections between service providers and employers for placement and training funding;
- Develops and monitors training plans and agreements with clients and employers; acts as a liaison between clients and employers and assists with interpersonal conflicts between the employer and client;
- Conducts ongoing research and outreach to employers, community resources and programs;
- Facilitates, develops and evaluates group/individual training with regard to pre-employment and job maintenance issues;
- Nurtures and maintains relationships with partners, employers and volunteers;
- Tracks job seeker/clients’ progress and outcomes and documents all activities and provides accurate and timely reports to Manager;
- Reviews and evaluates results and recommendations from job seekers/clients and employers; shares program outcomes with Manager and stakeholders;
- Maintains accurate records/statistics and evaluation information related to the activities undertaken/outcomes achieved; reporting results to Manager;
- Understands and incorporates emerging trends, leading practices, industry professional standards;
- Develops and implement appropriate program guidelines and procedures/templates for program to ensure consistency and excellence;
- Provides program reports to the Manager as required;
- Attends industry-related networking events and represents the YWCA in community committees;
- Maintains client’s confidential data, ensuring confidentiality, ensures compliance with all policies and procedures;
- Ensures that all policies and procedures for the program are current, and best practices are incorporated at all times and provides recommendations to strengthen policies or processes;
- Supports YWCA Hamilton’s mission, vision and values;
- Performs other duties as required.
- 27.5 hours/week;
- Occasional evening and weekend work is required.
- Completion of 2 years of college in career development, human resources, social services or business, or equivalent;
- Minimum 2 years experience in counselling, job coaching or human resources;
- Minimum 2 years experience working with immigrants, experience working with youth an asset;
- Knowledge of settlement services and issues for newcomers and experience working with immigrants;
- Career Development Practitioner (CDP) is an asset;
- Must have current Emergency First Aid and CPR certificate or willingness to obtain at own cost;
- Must be able to work from a feminist, anti-racist/anti-oppressive perspective to work;
- Must have skills using MS Office programs including Excel and Word;
- Must be able to use virtual/video conferencing platforms;
- Excellent verbal and written communication skills;
- Must provide a current Criminal Record Judicial Matters Police check or willingness to obtain at own cost;
- Ability to work occasional evenings and weekends;
- Bilingual English/French or another language is an asset.
YWork for us?
At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:
- On-the-job training and professional development opportunities
- Staff fitness, childcare and recreation discounts
- Opportunities to get involved in our community
- A competitive total rewards package
If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!
Thank you for your interest in YWCA Hamilton.
As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.
Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.