ACCESS & ASSESSMENT ADMINISTRATOR:
($63,393.31 - $73,118.09 Annually)
Reporting to the Coordinated Access and Assessment Manager, the Access & Assessment Administrator participates in the planning and development of various Supportive Housing Programs for the Downtown Eastside (DTES) and coordinates the implementation of assigned programs and projects, including conducting stakeholder consultation and negotiating and managing contracts with service providers. He/She/They coordinates tenant relocation for assigned projects and administers the Coordinated Access and Assessment (CAA) system within the DTES to provide a common assessment and a single point of entry for people who are experiencing homelessness. The incumbent develops strong relationships with Operations staff, Non-Profit partners, community agencies, government departments, health authorities and tenant groups to plan, develop, implement, and evaluate assigned projects and initiatives.
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
- Bachelor’s degree in community development, social sciences or other relevant field.
- Considerable progressive experience in working with diverse tenant populations and Non-Profit agencies and homeless serving organizations, with a focus on facilitating the implementation of services and supports for vulnerable citizens and responding to community needs.
- Or an equivalent combination of education, training and experience acceptable to the employer.
- Criminal Record Check required.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of current social issues such as homelessness, mental illness, drug addiction, domestic violence, child protection and ageing.
- Knowledge and understanding of the principles and processes of streamlining and integrating access into housing; knowledge and understanding of the Coordinated Access and Assessment system preferred.
- Knowledge and understanding of housing models such as Housing First, and Psycho-Social Rehabilitation.
- Knowledge and understanding of the role of non-profit societies and other community organizations in providing safe housing for vulnerable people.
- Strong negotiation, mediation and conflict resolution skills.
- Excellent analytical and problem-solving skills.
- Excellent skills with computer applications and software including the CAA System, MS Word, Excel, PowerPoint, and Outlook.
- Ability to learn and understand BC Housing’s housing policies and programs and housing management practices.
- Ability to seek out opportunities to partner with non-profit housing providers and other agencies and maximize resources for the benefit of improving coordination for access into housing.
- Ability to develop presentations and workshops; confident in public speaking.
- Ability to analyze, negotiate and manage contracts and budgets
- Ability to summarize and explain the value and workings of housing programs.
- Ability to organize and coordinate the administration of programs and projects.
- Ability to travel and to work periodic evenings and weekends; transportation arrangements must meet the operational requirements of the position.