This is a full time Union position scheduled to work 35 hours per week

(Monday to Friday evenings from 3:00 pm to 11:00 pm)

DUTIES

• Reports to the Centre Manager and work with Counsellors to ensure the smooth operation of the Centre, which includes responding to emergency situations, clients medical needs and injuries.
• Admits and discharges both GARS and City clients, updates the Shelter Management Information System (SMIS) as required.
• Performs intake for City and single RAP clients.
• Provides interpretation services, as required.
• Performs housekeeping duties including: setting up of rooms, serving of meals, maintaining cleanliness of Admin Office and entrance area and ensuring garbage is removed.
• Responsible for the safety of the residents and the security of the building including implementation of house rules.
• Identifies and ensures minor maintenance problems are resolved.
• Communicates in a timely and professional manner with the Operations Manager regarding any client concerns.
• Performs safety checks of the premises and safety equipment and records information.
• Provides general information about the city and the specific information about entertainment and social events; organizes social and recreational events for clients.
• Performs administrative tasks, as required (e.g. replenishing client forms, creating client files, distribution of client mail, answering phone calls, etc.).

QUALIFICATIONS

• Social Services Worker Diploma or equivalent with relevant practicum experience.
• Knowledge of the Resettlement Assistance Program.
• Sensitivity to and aware of the needs of refugees and other newcomers.
• Ability to communicate in other languages is an asset.
• Demonstrated ability with supportive counselling/crisis management.
• Ability to work independently.
• Demonstrated verbal and written proficiency in English.
• Ability to communicate in any of the following languages would be and asset: Arabic, Farsi/Dari, Amharic, Tigrinya, Somali, Urdu, Russian.

LOCATION:                                        100 Lippincott Street, Toronto

START:                                               January 26, 2023

SALARY RANGE:                             $39,843 to $42,881 per annum + Benefits

POSTING DATE:                               January 12, 2023           

CLOSING DATE:                               January 26, 2023