Reporting to the Executive Director, Alumni Strategy, the Homecoming & Reunions Officer is responsible for building deeper alumni and volunteer engagement through the execution of Homecoming and reunions-related programming based on classes, shared interests, and other affinity groups. The Homecoming & Reunions Officer will work with alumni volunteers and campus stakeholders in support of alumni programming, including Homecoming and Queen's reunions. This work includes working with colleagues to develop and execute Queen's annual Homecoming celebration, and developing, executing and evaluating reunion programs and recruitment strategies based on demographic profile, recruiting new volunteers, working with student leaders to establish alumni volunteer pipelines, and deepening current relationships with Reunion Coordinators to enable them to more effectively engage their classmates, teammates, and/or clubmates in alumni-to-university relationships and alumni-to-alumni relationships.

Additionally, the incumbent will be responsible for a variety of project management and coordination relating to: integrating Faculty/School-based activities with centrally-coordinated activities such as Homecoming events; compiling and disseminating information to a variety of audiences using several communication channels; researching, compiling and presenting results of benchmarking and other surveys; and revising the process of collecting and tracking student co-curricular information that will enable more effective alumni relationship building, particularly through reunion programming.

A Brief Overview
This position develops plans and programs to engage alumni that reflect best practices. The position looks at emerging trends to identify opportunities to improve and increase volunteer participation. This position plans and develops targeted activities, and oversees events. This position creates a community for alumni and works to build long-term relationships between alumni and the school.The schedule for this position requires the incumbent to work evenings and weekends.

What you will do

• Maintains positive relationships with key stakeholders (Board members, sponsors, volunteers), ensures appropriate volunteer recognition is executed.
• Identifies opportunities to enhance partnerships and relationships with volunteers, and develops and implements innovative relationship-building programs.
• Provides logistical support for meetings and events.
• Ensures that plans and programs reflect best-practices.
• Facilitates recruitment for volunteer positions following established processes.
• Maintains and implements programs that support the framework for volunteer relations.
• Updates website.
• Other duties as required in support of the department and/or unit.

Required Education

• Four-Year Bachelor Degree or equivalent.

Required Experience

• More than 3 years and up to and including 5 years of experience.
• Experience in planning and/or managing projects considered an asset.
• Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
• Knowledge of relationship building, fundraising and stewardship considered an asset.
• Previous experience building relationships with donors considered an asset.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
• Provide consultation and advice on non-straightforward and/or complex issues.
• Interaction with others typically requires interpersonal skills and the ability to understand and influence.
• Adapt messages to meet the needs of the intended audience.
• Build relationships, trust and credibility.
• Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
• Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
• Participate in project team meetings and develop individual project plans.
• Lead procedural or technological change within a unit.
• Identify new problems and seek information and input to fully understand the cause of problems.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Draw logical conclusions and provides opinions and recommendations.
• Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.